Cradlepoint PS6PMCW Cell Phone Accessories User Manual


 
User’s Guide for Modem Charging Cradle PS6PMCW 8
Chapter 2 – Product/Technical Support
Product Support
We are committed to providing our customers with first-class customer
service and technical support. You can receive product support in a
variety of ways:
North America Product Support
Cradlepoint Inc.
1199 Shoreline Lane
Boise, ID 83702
Phone: (208) 424-5054
Fax: (208) 429-6852
E-mail: support@cradlepoint.com
Web: www.cradlepoint.com
Technical Support
For additional information, please refer to the documentation that came
with the Palm Tungsten E2. If you need additional assistance, you can
contact technical support via e-mail at: support@cradlepoint.com or
directly by phone at (208) 424-5054 and follow the voice prompts to our
Technical Support personnel.
Before calling us, please have the following information ready:
Your name, email address, and phone number
Your Modem Charging Cradle’s model number
Your Modem Charging Cradle’s serial number
NOTE
The Modem Charging Cradle serial number can be
found on the product label on the underside of the
cradle.
The handheld’s make and model (e.g., Palm Tungsten E2)
A detailed problem description