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12.7 Resetting Your Mobile Phone
12.7.1 Backing Up My Settings
You can back up your mobile phone’s settings to Google servers, with your Google account. If you
replace your mobile phone, the settings you have backed up are stored on the new mobile phone
the first time you sign in with your Google account.
1. On the
Settings
screen, touch
Privacy
.
2. Select the
Back up my settings
check box.
12.7.2 Restoring Factory Data
If you reset your phone to the settings that were configured at the factory, all of your personal data
from internal phone storage, including information about your Google Account, any other accounts,
your system and application settings, and any downloaded applications will be erased. Resetting
the phone does not erase any system software updates you’ve downloaded or any files on your
microSD card, such as music or photos.
1. On the
Settings
screen, touch
Privacy > Factory data reset
.
2. When prompted, touch
Reset phone
, and then touch
Erase everything
. The mobile phone
resets the settings to the original factory settings, and then restarts.
12.8 Upgrading the Software Version
Before upgrading the software on your mobile phone, ensure that your mobile phone is fully
charged and the upgrade version is correct. Back up important information such as the contacts,
email messages, files, and other messages saved on your mobile phone.
12.8.1 Manual Update
Downloading the Upgrade Package
You can download the software upgrade files from the following websites:
• http://www.huaweidevice.com/worldwide/technicaIndex.do
Preparing for the Upgrade
1. Download the upgrade file from the appropriate websites.
2. The file you download will be compressed. Use the unzip software on your PC to decompress
the upgrade package. The upgrade package has a folder structure — be careful you do not
change it. This folder is called
dload
— do not rename it, either.
3. Use the USB cable to connect your mobile phone to your PC.
4. Copy the folder structure to the main directory (root directory) of your microSD card.
5. After you have copied the file to the microSD card, disable the USB mass storage feature.
Upgrading the Software through the microSD Card
After copying the update files to the microSD card, do the following:
1. On the
Settings
screen, touch
SD card & phone storage > Software Upgrade > SD card
Upgrade
.