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44 Kyocera QCP 6035 Smartphone User’s Guide
To perform a hard reset
IMPORTANT: When you do a hard reset, all entries stored in the phone are
erased. You can restore previously synchronized data using a HotSync operation.
Perform a hard reset only as a last resort if a soft reset has not solved the problem
or you are instructed to do so by the Kyocera Customer Care Center.
1. With the flip open, turn the Kyocera smartphone over. Open the
battery door on the back of the phone.
2. Press and hold down the backlight button on the top of the phone.
Keep holding down the backlight button as you use the stylus to press
the reset pin.
3. When the Palm logo appears, release the backlight key.
The following message appears:
4. Press the Up key below the screen to complete the hard reset and
delete your data. Press any other key to cancel the hard reset and keep
your data.
See Chapter 18, “Troubleshooting,” in the Reference Guide on the CD-ROM.
May be either on or off
Open
Erase all data?
YES - “up” button
NO - any other button