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TTY Use With Sprint PCS Service
A TTY (also known as a TDD or Text Telephone)is a telecom-
munications device that allows people who are deaf or hard of
hearing, or who have speech or language disabilities, to
communicate by telephone.
Your phone is compatible with select TTY devices. Please check with
the manufacturer of your TTY device to ensure that it supports digital
wireless transmission. Your phone and TTY device will connect via a
special cable that plugs into your phone's headset jack. If this cable
was not provided with your TTY device, contact your TTY device
manufacturer to purchase the connector cable.
When establishing your Sprint PCS Service, please call Sprint
Customer Service via the state Telecommunications Relay Service
(TRS) by first dialing . Then provide the state TRS
with this number: 866-727-4889.
To turn TTY Mode on or off:
1. Press Menu (left softkey ) to access the main menu.
2. Select Settings ().
3. Scroll to Location and press . (The TTY Mode disclaimer
displays.)
4. Read the disclaimer and press .
5. Select Enabled or Disabled press .
IMPORTANT
NOTICE:
911 Emergency Calling
Sprint recommends that TTY users make emergency calls by
other means, including Telecommunications Relay Services
(TRS), analog cellular, and landline communications. Wireless
TTY calls to 911 may be corrupted when received by public
safety answering points (PSAPs) rendering some
communications unintelligible. The problem encountered
appears related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the FCC, and
the wireless industry and PSAP community are currently
working to resolve this.
Note:
In TTY Mode, your phone will display the TTY access icon.
If TTY mode is enabled, the audio quality of non-TTY devices connected
to the headset jack may be impaired.
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Section 2B: Controlling Your Phone’s Settings 41