Filter
Top Products
Troubleshooting
6-2 Issue 1 October 1998
Troubleshooting
Introduction
This chapter provides information to locate and
correct operational errors, communication errors, and
functional problems with the Rack or individual
Switch Cards.
This chapter is divided into two principal areas for
troubleshooting:
1. How to identify problems using the built-in
diagnostics of the Switch Cards and the Switch
Management Interface.
2. How to troubleshoot specific functional
problems.
Using built-in
diagnostics
As with all equipment of a sophisticated nature,
occasionally an error in connection or transmission
may occur. Problems with the Rack and cards can be
identified as follows:
Using a simple baseline checklist (see page 6-3
in this Chapter)
Using a series of troubleshooting tips (page 6-4
in this Chapter)
Specific
functional
problems
Troubleshooting problems that can be functionally
identified are provided with symptoms and actions.
Functional problems are divided into the following
categories:
Audio problems (page 6-19 in this Chapter)
Connection problems (page 6-22 in this Chapter)
Data connection problems (page 6-30 in this
Chapter)
Forgotten administrator’s password (page 6-33
in this Chapter)