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4. Voice responses view
Currently, the major function of voice response is to be a answer machine. Details are described
bellows.
4-1 Voice responses list view and menu
This screen shows a list of voice responses. When a voice response get focused (highlighted),
available menu items include:
New voice response: Create a new voice response.
Edit voice response: Edit the focused voice response.
Delete voice response: Delete the focused voice response.
Rename voice response: Rename the focused voice response.
Application: See section 2-1.
4-2 Create or edit a voice response
PhonePilot will change to voice response edit mode when you are
creating or editing a voice response. The editing screen is showed
as the two screenshots on the bottom right corner of this page. Each
panes of the screen are explained as fellows:
a. The name of voice response being edited now.
b. The path of current editing screen.
c. Left side icons
indicates “call in”.
d. Right side icons indicate the corresponding action of every key.
Currently there are two possible actions:
Leave a message: When incoming callers select this kind
of action, voice response will play a voice greeting first, then
begin to record their voice message. Notice! When recording
voice message is processing, the caller will hear a beep
every five seconds. These beeps are generated by you
phone and can’t be muted. If caller feel confused by these
beeps, you can inform them in advanced when greeting is
playing.
Key undefined: The current key isn’t associated with any
action yet.
e. Texts on upper middle are the name of corresponding action.
Texts on lower middle are the detail information of
corresponding action. For examples, the detail information of
“Leave a message” shows the maximum duration of a message. It facilitates you to look it over at a
glance.
The menu items in voice response editing mode include:
New action: When an undefined action getting focused (highlighted), select this menu item will
create a new action. See section 4-3 for detail explanation of creating a new one.
Edit action: When a defined action getting focused (highlighted), select this menu item will edit an
existing action. See section 4-3 for detail explanation of editing an existing one.
Delete action: When a defined action getting focused (highlighted), select this menu item will
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