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The WLAN access point may use a hidden service set identifier
(SSID). You can only access networks that use a hidden SSID
if you know the correct SSID, and have created a WLAN access
point for the network on your Nokia device
Check that the WLAN access point is not on channels 12-13,
as they cannot be associated with.
Q: How do I switch WLAN off on my Nokia device?
A: The WLAN on your Nokia device switches off when you are
not trying to connect, not connected to another access point,
or not scanning for available networks. To further reduce
battery consumption, you can specify that your Nokia device
does not scan, or scans less often, for available networks in
the background. WLAN switches off in between background
scans.
To stop the background scans, select Menu > Tools >
Settings > Connection > Wireless LAN > Show WLAN
availability > Never. You can still manually scan for
available WLAN networks and connect to WLAN networks as
usual.
To increase the background scan interval, select Show WLAN
availability > Yes, and define the interval in Scan for
networks.
Q: Why can't I browse the web even though the
WLAN connection is working and the IP settings
are correct?
A: Check that you have defined the HTTP/ HTTPS proxy
settings correctly in the advanced settings of your WLAN
access point.
Q: How do I check the signal quality of my WLAN
connection?
Select Menu > Connectivity > Conn. mgr. > Active data
connections > Options > Details. If the signal quality is
weak or moderate, you may encounter connection problems.
Try again closer to the access point.
Q: Why do I have problems with the security
mode?
A: Check that you have configured the security mode
correctly, and that it is the same that the network uses. To
check the security mode the network uses, select Menu >
Connectivity > Conn. mgr. > Active data connections >
Options > Details.
Check also the following: you have the correct WPA mode
(preshared key or EAP), you have disabled all EAP types that
are not needed, and all the EAP type settings are correct
(passwords, user names, certificates).
Q: Why can’t I select a contact for my message?
A: The contact card does not have a phone number, an
address, or an e-mail address. Select Menu > Communic. >
Contacts, and edit the contact card.
Q: The note Retrieving message is shown briefly.
What is happening?
A: The device is trying to retrieve a multimedia message from
the multimedia messaging centre. This note is shown if you
have selected Menu > Communic. > Messaging >
Options > Settings > Multimedia message >
Troubleshooting
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