Troubleshooting: Q&A
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A: The amount of memory needed is indicated in the error
message: Not enough memory to retrieve message.
Delete some data first. To view what kind of data you
have and how much memory the different data groups
consume, select File manager > Options > Memory
details.
Q: The note Retrieving message is shown briefly. What is
happening?
A: The device is trying to retrieve a multimedia message from
the multimedia messaging center.
Check that the settings for multimedia messaging are
defined correctly and that there are no mistakes in phone
numbers or addresses. Select Messaging > Options >
Settings > Multim. msg..
Q: How can I end the data connection when the device starts
a data connection again and again?
A: To stop the device from making a data connection, select
Messaging and one of the following:
On receiving msg. > Defer retrieval—To have the
multimedia messaging center save the message to be
retrieved later, for example, after you have checked the
settings. After this change, the device still needs to send
information notes to the network. To retrieve the message
now, select Retr. immediately.
On receiving msg. > Reject message—To reject all
incoming multimedia messages. After this change, the
device needs to send information notes to the network, and
the multimedia messaging center deletes multimedia
messages that are waiting to be sent to you.
Multimedia recept. > Off—To ignore all incoming
multimedia messages. After this change, the device does
not make any network connections related to multimedia
messaging.
PC connectivity
Q: Why do I have problems in connecting the device to my PC?
A: Make sure that Nokia PC Suite is installed and running on
your PC. See the user guide for Nokia PC Suite on the
CD-ROM. For further information on how to use Nokia PC
Suite, see the help function on Nokia PC Suite or visit the
support pages at www.nokia.com.
Q: Can I use my device as a fax modem with a compatible PC?
A: You cannot use your device as a fax modem. However, with
call diverting (network service), you can divert incoming
fax calls to another phone number.