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the broadband answering machine
Changing Voicemail Settings
Pick up a home phone and dial your home phone number (or press the play button on the associated ooma
Hub or ooma Scout). From the main menu, select option 2: “Change Your Settings.” From here, you will be
prompted to:
Change your PIN
Change your personal greeting
Change the type of greeting played to callers
Checking Messages Remotely
When you are away from home and want to check your messages remotely, simply call your home phone
number from any phone. When you hear your outgoing greeting play, press the * key on the phone and the
system will ask for your PIN, and will then guide you through message retrieval.
You can also hear your voicemail online using the ooma Lounge.
Sending an Incoming Call to Voicemail
If you don’t want to answer a ringing call, press the Send-to-Voicemail Button to send the call immediately
to Voicemail. In this mode, the recorded message will not be played over the speaker.
This also works for messages that are being screened. Just press to continue recording silently.
Sending a Call in Progress to Voicemail
If you answer a call, and the caller would like to leave a message for someone else in your home, you
can transfer the call to Voicemail by pressing the Send-to-Voicemail Button . This saves the caller the
inconvenience of having to call back and leave a message.
Sending all Calls to Voicemail – Do Not Disturb
If you don’t want to be disturbed for a while, enable
Do Not Disturb
mode by pressing and holding the Send-
to-Voicemail Button for two seconds. This will send all your incoming calls directly to Voicemail. The
Button lights up on all ooma devices in your home. You will not hear the phone ring when incoming calls
arrive. Press and hold
again to deactivate
Do Not Disturb
mode.