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The basic steps of placing and receiving phone calls with the ooma system are the same as with your regular
telephone line. You still use your phones like you always have, and now have advanced ooma calling features
at your ngertips.
Verify ooma Service is Working
When your ooma service is working, the ooma Tab will light up blue, and if you pick up your phone, you will
hear the signature ooma dialtone. Both of these indicators tell you that your ooma service is enabled.
Placing Calls
To place a call, pick up any phone connected to an ooma Hub or ooma Scout device. An available line will
automatically be selected for you and the Line
or Line button will light up solid red. Through your
handset, you will hear the signature ooma dialtone. This lets you know your ooma service is working and that
you have unlimited calling within the US. You can now make the call by dialing the destination number. As the
call is placed through the ooma network, you will hear a short ooma tone after the call connects. This tells you
there was no charge for the call.
You can also make international calls at low rates with your ooma system on a pre-paid basis. Just visit the
online ooma Lounge to make your initial payment. Once your account is funded, you can directly dial your
favorite international destination and save money with our low rates. Please visit the ooma Lounge to browse
our international calling rates.
If you see your ooma Tab is blinking red, or if you do not hear the ooma dialtone, your ooma service is not
available. You will not be able to make or receive calls until the problem is resolved (i.e. the Internet or power
outage is over).
If you are using your ooma system with a landline and your ooma service is not available you will hear the
regular dialtone when you use your phone. All calls, domestic or international, are subject to charges from
your local phone company.
basic calling