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installation
The following instructions are also found in the Quick Start Guide, but are provided here in more detail.
The majority of ooma installations are covered by the following instructions. If you nd your situation is not
covered, see the TROUBLESHOOTING section or visit our support website http://www.ooma.com/support
online for more information.
Before You Begin
Before you install your new ooma system, you must rst activate your ooma Hub on the ooma website at:
http://www.ooma.com/activate. After you’ve activated the ooma Hub, take a minute to make sure you have
all the materials you’ll need, and to decide where you want to install your ooma equipment.
What You Need In Your Home
To install the ooma system, you will need to have a high-speed (DSL, cable or ber-optic) Internet connection.
Dial-up Internet connections are not fast enough to support the ooma service. The ooma system also does not
support satellite or wireless broadband connections.
What You Need from ooma
Every installation will include one ooma Hub™ device, the main ooma unit which supports one phone. To
extend your ooma service to other phones in the house, install an ooma Scout™ device on each additional
home phone that you want to use with your ooma service. These smaller ooma devices act as satellites,
connecting to the ooma Hub through your home phone wiring, and drawing upon its power and functionality.
The ooma Hub supports up to four ooma Scout devices. If you have a phone which cannot be connected to
an ooma Hub or ooma Scout, it must be disconnected and set aside. Additional ooma Scout devices can be
purchased on the ooma website.