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COMMON QUESTIONS
RESETTING YOUR CENTRO
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13
CHAPTER
synchronizing with your computer, a soft
reset may help. All your info is retained
when you perform a soft reset.
1 Remove the battery from your Centro,
and then reinsert it.
Don’t know how? See Replacing the
battery.
NOTE The reset begins when you reinsert
the battery.
2 At the end of the soft reset, Date &
Time Preferences appears. Select
Done.
Performing a system reset
A system reset, also called a safe or warm
reset, tells your Centro to stop what it’s
doing and start over again without loading
any system extras. If your Centro loops or
freezes during or after a soft reset, a
system reset may help. Performing a
system reset can release your Centro from
an endless loop so that you can uninstall a
third-party application that may be causing
the looping.
1 Remove the battery from your Centro,
and then reinsert it.
Don’t know how? See Replacing the
battery.
2 When the Palm logo appears, press and
hold Up until the black status bar at
the bottom of the screen fills and
disappears, and then release Up .
3 Delete the third-party application that
you suspect is causing the problem.
4 Perform a soft reset. The wireless
features of your Centro are not available
until you complete this step.
Performing a hard reset
A hard reset erases all information and
third-party software on your Centro. Never
perform a hard reset without first trying a
soft reset and a system reset and trying to
resolve third-party software issues. (See
Third-party applications
for suggestions on
diagnosing third-party software issues.)
After a hard reset, you can restore
previously synchronized information the
next time you sync.
IMPORTANT If you set a password on
your Centro, performing a hard reset
reformats your Centro. This is a more
severe form of a hard reset, which