Palm 600 Cell Phone User Manual


 
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5. If problems persist and you’re synchronizing through a USB hub, try
connecting the HotSync cable to a different USB port, or directly to your
computer’s built-in USB port.
6. Uninstall Palm Desktop.
7. Reboot your computer.
8. Reinstall Palm Desktop.
HotSync Operation Starts But Stops Without Finishing
As you complete the following steps, perform a HotSync operation after each step.
If the synchronization is successful, you do not need to complete the remaining
steps. If the synchronization is not successful, continue to the next step.
1. If you upgraded from a previous Palm Powered device, there may be conflicts
with some of the files from your previous device.
Locate your Backup folder (Windows: C:\Program Files\Handspring\user
name; Macintosh: Mac HD\Applications\Palm\Users\user name).
Move the Backup folder to another location.
Perform a HotSync operation.
Manually reinstall any third-party applications you want on your new phone,
from the items in the old Backup folder you moved.
2. (Windows only) If the Windows New Hardware Wizard appears, the HotSync
process may be timing out before the wizard completes its job. Follow all
instructions in the New Hardware Wizard, and attempt another HotSync
operation.
3. Uninstall Palm Desktop.
4. Reboot your computer.
5. Reinstall Palm Desktop.
Tip: The HotSync Log can tell you when and why synchronization stopped. Right-click the
HotSync Manager icon in your Windows System Tray and select View Log.
Start Here.book Page 158 Monday, September 8, 2003 11:13 AM