Filter
Top Products
Section 7A: Help 381
Help
I Can’t Beam or Receive Information Via Infrared or Bluetooth
®
Wireless
Technology
1. Press Start and select Settings.
2. Select the Connections tab, and then select Beam .
3. Check the Receive all incoming beams box.
4. Press OK .
5. If beaming still does not work and your company uses Microsoft System Center Mobile
Device Manager, contact your system administrator to find out whether infrared or
Bluetooth
®
wireless technology features are disabled on your Treo Pro smartphone.
I Can’t Save or Access Files on an Expansion Card
ⅷ Make sure the card is not locked or copy-protected.
ⅷ If your company uses Microsoft System Center Mobile Device Manager, contact your
system administrator to find out whether removable storage features are disabled on
your smartphone.
I Can’t Charge the Battery
ⅷ If you’re using a new battery or a new charger, make sure the battery and charger are
approved by Sprint or Palm for use with your smartphone. Failure to use an approved
battery or charger may prevent your device from turning on or charging.
ⅷ If the battery is completely drained, the red charging indicator in the front of your
smartphone may not light for up to 30 minutes.
ⅷ If you’re using an existing, approved battery, the battery may have reached the end of its
useful life and needs to be replaced. See “Replacing the Battery” on page 378 for details.