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You should regularly create and save a backup file on your computer, especially before you update any software.
Maintaining a current backup file on your computer might allow you to recover device data if your device is lost, stolen, or
corrupted by an unforeseen issue.
Note: If your device is activated on BlackBerry Enterprise Service 10, contact your administrator to verify if you are able to
back up and restore your device data.
Set backup preferences in BlackBerry Link
You can customize the backup file name that BlackBerry Link creates and select which types of data to include in your
backup file.
On a Windows computer, do the following:
1. Open BlackBerry Link.
2. At the side of the BlackBerry Link window, click your device.
3. Click Back Up & Restore.
By default, BlackBerry Link performs a quick backup of your device, including all data except your media files and
applications.
4. To back up specific data, do one of the following:
• Select the Full Backup option. This option backs up all of your device data.
• Select the Custom Backup option. Click Configure. Select the checkboxes beside the data that you want to include
in your backup files.
On a Mac computer, do the following:
1. Open BlackBerry Link.
2. At the side of the BlackBerry Link window, click your device.
3. Click Back Up & Restore.
By default, BlackBerry Link backs up all of your device data.
4. To back up specific data, do the following:
• Select the Select data to include in your backup files checkbox.
• Select the checkboxes beside the data you want to include in your backup files.
Back up your device data
You can manually back up the data on your BlackBerry device at any time. By default, BlackBerry Link performs a quick
backup of your device, including all data except your media files and applications. If you set backup preferences,
BlackBerry Link creates a backup file containing the data you specify
1. On your computer, open BlackBerry Link.
2. Connect your device to your computer using a USB cable.
3. At the side of the BlackBerry Link window, click your device.
User Guide Settings
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