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Description Apps and features
• Calendar
• Contacts
These apps and features are available in your work space
and personal space. Depending on which space you open
an app in, you can access either your work data or personal
data. You can open two instances of these apps at the same
time.
Depending on the rules set by your administrator, some
apps might not appear in your work space.
• Adobe Reader
• BlackBerry Maps
• BlackBerry Browser
• Documents To Go
• File Manager
• Pictures
Can I use personal apps on my work's network?
If your administrator turns on BlackBerry Balance technology, depending on the rules set by your administrator, you or your
administrator can allow work apps to access your organization's Wi-Fi or VPN network.
On the home screen, swipe down from the top of the screen. Tap Settings > BlackBerry Balance. If the Allow Personal
Apps to Use Work Networks switch is on, you can use personal apps on your organization's network.
If personal apps aren't allowed to use your organization's networks and if a personal network isn't available, personal apps
that need access to the Internet might not work.
Where is my picture that I just took?
If your BlackBerry device uses BlackBerry Balance technology, attachments saved from work email messages are only
accessible in the work space. Any pictures taken using your device camera, whether you opened the Camera app from
your work or personal space, are stored in your personal space. All of your media card files are also stored in your personal
space.
For example, since BBM is a personal app, to create a profile picture, you can use a picture taken with your camera, but
you can't use a picture that you downloaded from an email message sent to your work account.
What happens to my device data if I leave my
organization?
If your administrator turns on BlackBerry Balance technology, your administrator can delete your work data from the work
space on your BlackBerry device and leave your personal data and applications intact in the personal space. If you store
personal data within work apps, for example you add a personal contact to the Contacts app in your work space, that
personal data is deleted from your device when your administrator deletes your work space.
User Guide Productivity and work
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