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Transfer method Data transferred Requirements
SIM card
• Contacts • SIM card
• Previous device must be running
BlackBerry 10 or later
Back up your device data
Using a computer and BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You can
back up your settings, phone history, fonts, saved searches, messages, organizer data, browser bookmarks, and media
files.
You should regularly create and save a backup file on your computer, especially before you update any software.
Maintaining a current backup file on your computer might allow you to recover device data if your device is lost, stolen, or
corrupted by an unforeseen issue.
Note: If your device is activated on an Enterprise Mobility Management solution from BlackBerry, contact your
administrator to verify if you are able to back up and restore your device data.
See which version of device software is installed on your previous device
If you're switching from a BlackBerry device, to see which version of software is installed on your previous device, on the
home screen of your previous device, do one of the following:
• Click Options > About.
• Click Options > Device > About Device Versions.
Switching from a device running BlackBerry Device
Software 5 or BlackBerry 6
If you're transferring data from a device running BlackBerry Device Software 5 or BlackBerry 6, several data transfer
methods are available to you.
• Use BlackBerry Link on your computer
• Download and use the Device Switch app
• Add email accounts to your new device
Switching from a device running BlackBerry 7
If you're transferring data from a BlackBerry device running a version of BlackBerry 7, the following data transfer methods
are available to you.
• Use BlackBerry Link on your computer
User Guide Setup and basics
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