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Change the types of messages that are marked as priority
By default, if you start a conversation, if the sender of a message has the same last name as you, or if a message is marked
with high importance, then those messages are included in the BlackBerry Priority Hub. You can turn off each of these
settings.
1.
In the BlackBerry Hub, tap > > Priority Hub.
2. Turn off the Sender has the Same Last Name as Me, the Message Sent with High Importance, or the I Started the
Conversation
switch.
Create a priority rule
You can create a rule so that messages that are sent from specific accounts, or with a specific subject, or with other
specific criteria are sent to your BlackBerry Priority Hub. You can also set a Level 1 alert for specific messages so that you
receive a custom notification when these messages are sent to you.
1.
Tap > > Priority Hub.
2.
Tap .
3. Do any of the following:
• To add a name to your rule, enter a name in the Filter Name field.
• To choose the account that the rule applies to, select an account in the Account drop-down list.
• To flag messages from a specific email address as priority, enter an email address in the From field.
• To flag messages sent to a specific email address as priority, enter an email address in the Sent to field.
• To flag messages with a specific subject as priority, enter a subject in the Subject field.
• To flag messages that are sent directly to you or that you are CCed on as priority, select the Sent Directly to Me or
the Cc: to Me checkbox.
• To flag messages with a specific importance as priority, in the Importance drop-down list, select an option.
• To set a Level 1 alert for your rule, select the Enable Level 1 Alert checkbox.
4. Tap Create.
Note
: Level 1 alerts override the existing notification settings. When you set Level 1 alerts, you are notified of Level 1
messages by a custom ring tone. The BlackBerry Hub displays Level 1 messages in red. To change your settings for Level 1
alert notifications, tap Level 1 Alerts Notification Settings.
Turn off the BlackBerry Priority Hub
1.
In the BlackBerry Hub, tap > > Priority Hub.
2. Turn off the Priority Hub switch.
User Guide BlackBerry Hub and email
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