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BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide
Upgrade the BlackBerry
Device Software at a
central computer or kiosk.
This upgrade process uses
software configurations to
help control the
BlackBerry Device
Software upgrade process
for each BlackBerry device
at a central administration
computer or kiosk.
This upgrade process
requires you to install the
BlackBerry Device
Software in a shared
network drive that is
accessible by the
administration computer
or kiosk.
You must also install the
BlackBerry Manager on
the computer from which
you plan to upgrade
BlackBerry devices.
• you can monitor the
BlackBerry Device
Software upgrade
process at the
administration
computer
•you can use software
configurations to help
control BlackBerry
Device Software
upgrades
•you can upgrade
multiple BlackBerry
devices at the same
time
•you can upgrade
BlackBerry devices for
users who do not have
the BlackBerry
Handheld Manager or
the BlackBerry®
Desktop Manager
installed on their
computers
• you can share a single
software location
between multiple
administration
computers
• you cannot force users
to upgrade their
BlackBerry Device
Software
• users must bring their
BlackBerry devices to
an administrator to
upgrade the
BlackBerry Device
Software
Push the BlackBerry
Device Software and
BlackBerry Desktop
Software to user
computers.
This upgrade process
enables you to use third-
party software to create
and distribute a single
installation file that
contains the BlackBerry
Desktop Software and the
BlackBerry Device
Software.
This customized
installation file installs the
complete BlackBerry
Desktop Software and the
BlackBerry Device
Software on users’
computers. Users then
upgrade the BlackBerry
Device Software
interactively.
• you can install the
BlackBerry Device
Software and the
BlackBerry Desktop
Software on users’
computers
automatically
•you can force users to
upgrade their
BlackBerry Device
Software through IT
policies
•you can upgrade
BlackBerry Device
Software for users who
have BlackBerry
Desktop Software
version 3.5 or earlier
• you must distribute
large installation
packages over the
corporate local area
network (LAN)
• users must connect
their BlackBerry
devices to their
computers and start
the BlackBerry
Desktop Manager
Upgrade option Description Advantages Disadvantages User impact