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BlackBerry Enterprise Server for Microsoft Exchange Upgrade GuideUpgrade Guide
Checklist: Terminal service settings
Checklist: Database environment settings
If your instant messaging environment supports Microsoft Office Communicator, you must download and install the following
hotfixes to support the AJAX Service:
• visit www.support.microsoft.com/kb/911996 to install the hotfix on your Microsoft Live Communications Server
• visit www.support.microsoft.com/kb/915066 to install the hotfix on your Communicator Web Access server
If your instant messaging environment supports Microsoft Office Communicator, you must install or configure an additional
virtual server to support the AJAX Service on your Communicator Web Access server that meets the following criteria:
• uses all unassigned IP addresses
• uses forms-based authentication only (RIM does not recommend using integrated authentication when supporting HTTPS
connections)
• supports HTTPS browser connections
• contains an Internet Server API (ISAPI) filter for both the cwaauth.dll file and the ajax.dll file
Visit office.microsoft.com/en-us/assistance/HA100240791033.aspx to read the Microsoft Office Communicator Web Access
Planning and Deployment Guide for more information about enabling the AJAX Service for Communicator Web Access.
Considerations
If your operating system is Microsoft Windows Server 2000, you can install and access the BlackBerry Enterprise Server using the
Terminal Services program.
You must install the Terminal Services program using Remote Administration mode. Visit www.support.microsoft.com/kb/306624
for more information.
Note: RIM does not recommend using Application Server mode. If you install the Terminal Services program using Application
Server mode and then install the BlackBerry Enterprise Server, unpredictable results might occur.
If your operating system is Microsoft Windows Server 2003, you can install and access the BlackBerry Enterprise Server using the
Microsoft Remote Desktop Connection program that is included with Microsoft Windows Server 2003.
Note: Do not install the Terminal Services program. If you install the Terminal Services program on Microsoft Windows Server
2003, the Terminal Services program installs in Application Server mode automatically, which RIM does not recommend.
Considerations
Install one of the following database programs on the computer on which you plan to install the BlackBerry Configuration
Database:
• Microsoft SQL Server 2000 Desktop Engine (MSDE 2000)
• Microsoft SQL Server 2000 SP3a
• Microsoft SQL Server 2005 (Standard, Enterprise, or Express)
Notes: If you are installing BlackBerry MDS Services, you cannot use Microsoft SQL Server 2005 Express as your database
program.
You can install MSDE 2000 during the BlackBerry Enterprise Server installation.
Install one of the following MDAC versions on the computer on which you plan to install the BlackBerry Configuration Database:
• MDAC Version 2.8 with Security Patch MS04-003 (Version 2000.85.1025.00)
• MDAC Version 2.8 SP2 (Version 2000.86.1830.00)
MDAC Version 2.8 SP2 is shipped only with Microsoft Windows Server 2003 SP1.
Considerations