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Configuring your environment
Configuring Microsoft Exchange to support wireless calendar
synchronization
The BlackBerry Enterprise Server uses Microsoft Exchange System Manager tools to support wireless calendar
synchronization with the Microsoft Exchange messaging server.
The version of the Microsoft Exchange System Manager tools that you install on the BlackBerry Enterprise Server
must match the version—including service pack—that is on your messaging servers.
Review the Microsoft known issues that might impact your messaging environment. If you experience a problem
that is described in an article and have not upgraded your messaging servers to the service pack that contains the
fix, download and install the hotfix on the computer on which you plan to install the BlackBerry Enterprise Server.
If your BlackBerry Enterprise Server connects to multiple messaging servers, select the hotfix that is applicable to
the latest version of the Exchange software in your environment.
Review the following Microsoft known issues that might impact your messaging environment.
Setting database permissions
When you run the setup program, the account that you use must have permissions on the database server. The
type of permission depends on the setup type that you choose and whether you are creating the BlackBerry
Configuration Database on the same computer as the BlackBerry Enterprise Server or on a remote database
server.
Configuring Microsoft Exchange to support wireless calendar synchronization
Setting database permissions
Note: Before you install the hotfix, verify that you meet the requirements described in the hotfix.
Microsoft Exchange System Manager tools Microsoft Knowledge Base articles
Microsoft Exchange Version 5.5 Administrator • www.support.microsoft.com/kb/312273
• www.support.microsoft.com/kb/818709
Microsoft Exchange 2000 System Manager • www.support.microsoft.com/kb/314606
• www.support.microsoft.com/kb/824960
Microsoft Exchange 2003 System Manager • www.support.microsoft.com/kb/823343
• www.support.microsoft.com/kb/894470