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BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide
Before you upgrade to BlackBerry Enterprise Server Version 4.1.4, make sure that all BlackBerry Enterprise Servers
in your environment that share a BlackBerry Configuration Database are Version 4.0.3 or higher. Certain
components in earlier versions of the BlackBerry Enterprise Server 4.0 are not optimized for use with the
BlackBerry Enterprise Server Version 4.1.4.
When you install the BlackBerry Enterprise Server Version 4.1.4, you specify the existing BlackBerry Configuration
Database so that it upgrades to Version 4.1.4. After you complete the upgrade, you must upgrade any additional
installations of the BlackBerry Manager so that they are at the same version as the BlackBerry Configuration
Database.
When you move user accounts between BlackBerry Enterprise Servers in the same BlackBerry Domain, the
BlackBerry Policy Service sends new service books and IT policies to the affected BlackBerry devices over the
wireless network. You can move user accounts gradually to limit the number of service books and IT policies that
the BlackBerry Policy Service sends at one time.
After you move all user accounts to the new BlackBerry Enterprise Server, you upgrade the empty BlackBerry
Enterprise Server to Version 4.1.4. This BlackBerry Enterprise Server becomes the destination for user accounts
moving from another BlackBerry Enterprise Server Version 4.0.
Continue to move user accounts to BlackBerry Enterprise Server Version 4.1 and upgrade the empty BlackBerry
Enterprise Servers until all BlackBerry Enterprise Servers in the BlackBerry Domain are running Version 4.1.4.
> Perform the following actions:
Action Procedure
Install the BlackBerry Enterprise Server Version 4.1.4 on a
new computer.
1. Log in to your computer using the BESAdmin service account.
2. Double-click the setup.exe file.
3. Complete the instructions on the screen.
4. When prompted to restart the computer, click Yes.
5. Log in using the same account that you used for the setup program.
6. Complete the instructions on the screen.
7. When prompted to provide information for the BlackBerry Configuration
Database, specify the existing BlackBerry Configuration Database for
the BlackBerry Domain so that it upgrades to Version 4.1.4.
Upgrade the BlackBerry Manager to Version 4.1.4. > Upgrade additional installations of the BlackBerry Manager in your
BlackBerry Domain to Version 4.1.4, if applicable.
Move user accounts to the new BlackBerry Enterprise
Server.
> Move user accounts to the BlackBerry Enterprise Server Version 4.1.4.
See the BlackBerry Enterprise Server System Administration Guide for
more information.
Upgrade the empty BlackBerry Enterprise Server to
Version 4.1.4 using an in-place upgrade process.
> Upgrade the BlackBerry Enterprise Server to Version 4.1.4. See
“Upgrading the BlackBerry Enterprise Server using an in-place process”
on page 45 for more information.