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7: Upgrading the BlackBerry Enterprise Server using a phased process
Example 2: Upgrade BlackBerry Enterprise Servers at
Version 4.0 and earlier using a phased process
The following tasks show how to upgrade several BlackBerry Enterprise Servers at Version 4.0 and earlier
including the optional creation of a new BlackBerry Configuration Database.
Upgrade the BlackBerry Enterprise Server at Version 4.0 and earlier and
create a new BlackBerry Configuration Database
You do not have to replace the existing BlackBerry Configuration Database before you perform the upgrade;
doing so results in more administrative tasks. However, you might choose to make this change as part of an
update to your overall BlackBerry environment (for example, a change in hardware).
> Perform the following actions:
Action Procedure
Install the BlackBerry Enterprise Server Version 4.1.4
on a new computer.
1. Log in to your computer using the BESAdmin service account.
2. Double-click the setup.exe file.
3. Complete the instructions on the screen.
4. When prompted to restart the computer, click Yes.
5. Log in using the same account that you used for the setup program.
6. Complete the instructions on the screen.
7. When prompted to provide information for the BlackBerry Configuration
Database, specify a new BlackBerry Configuration Database instead of the
existing one(s).
Remove user accounts from the BlackBerry Enterprise
Server Version 4.0 or earlier.
1. Inform users that they must perform the following actions:
• back up their BlackBerry device
• clear their Blackberry device
2. Remove user accounts from the BlackBerry Enterprise Server.
Add user accounts to the new BlackBerry Enterprise
Server Version 4.1.4. Any BlackBerry device options
that are stored in the BlackBerry Configuration
Database are lost when you add user accounts to the
new BlackBerry Configuration Database.
1. Add user accounts to the new BlackBerry Enterprise Server.
2. Activate users’ BlackBerry devices over the wireless network.
Upgrade the empty BlackBerry Enterprise Server to
Version 4.1.4 using an in-place process.
1. Upgrade the BlackBerry Enterprise Server to Version 4.1.4. See “Upgrading
the BlackBerry Enterprise Server using an in-place process” on page 45 for
more information.
2. When prompted to provide information for the BlackBerry Configuration
Database, specify the new BlackBerry Configuration Database Version 4.1.4
to create a BlackBerry Domain.
Remove and add user accounts to the BlackBerry
Enterprise Servers Version 4.1.4 and upgrade the
empty BlackBerry Enterprise Servers until all
BlackBerry Enterprise Servers in the BlackBerry
Domain are running Version 4.1.4.