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Add the BlackBerry Device Software to the network drive...............................................................64
Create a software configuration ...........................................................................................................64
Assign a software configuration to a user (optional).........................................................................65
Upgrade the BlackBerry Device Software...........................................................................................65
Confirm that the upgrade is successful .............................................................................................. 66
Sending the BlackBerry Device Software upgrade to user computers.................................................. 66
Add the BlackBerry Desktop Software installation files to the network drive.............................. 66
Add the BlackBerry Device Software installation files to the network drive .................................67
Create and send a wireless enterprise activation password.............................................................67
Push the installation files to user computers......................................................................................67
Force the BlackBerry Device Software upgrade.................................................................................67
Confirm that BlackBerry Device Software upgrade was successful................................................68
Troubleshooting the BlackBerry device upgrade.......................................................................................68
Resolving issues during the upgrade ...................................................................................................68