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8: Reference
140 User Guide
The handheld does
not respond or is
”frozen”.
Various. Reset the handheld: Press
the Alt key + the Right
Shift key + the
Backspace key.
The display is difficult
to read.
The handheld is in a
poorly lit area.
Turn on the backlighting:
Press the Power button.
The display font is too
small.
Increase the size of the
display font.
Refer to page 125.
The handheld does
not notify you of
events such as
messages, phone
calls, or the alarm.
The wireless radio is off. Click the Turn Wireless
On icon.
The notification is not set
to notify you audibly.
Change the notification
to Tone or
Vibrate+Tone.
Refer to page 121.
The notification volume
is too low.
Increase the notification
volume.
Refer to page 121.
The alarm is set at the
wrong time.
Reset the alarm and, if
you are using 12 hour
format, verify the AM or
PM setting.
Refer to page 105.
The calendar event does
not have a reminder set.
Set a reminder.
Refer to page 91.
Issue Possible cause Possible solution