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Application troubleshooting
I cannot add applications
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that your device has enough memory to add the application.
My device does not have enough available memory to update the BlackBerry Device
Software
Try performing the following actions:
• Delete media files, display languages, or third-party applications that you do not use.
• Transfer media files that you have stored in the BlackBerry® device memory to a media card.
User Guide
Applications
206