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Troubleshooting
I cannot connect to a wireless network
Try performing the following actions:
• Verify that your SIM card is inserted in your BlackBerry® device correctly.
• Verify that you have turned on the connection to the wireless network.
• Verify that you are connected to your wireless service provider's network. If
you switched wireless networks manually, your device remains connected to
that wireless network until you select your wireless service provider's network
again.
I cannot associate my device with an email address
Try performing the following actions:
• On the email setup screen, verify that you have typed all the email address
information correctly.
• Verify that the email address is associated with a supported email account
(for example, a POP3 email account or an IMAP email account). For more
information about supported email accounts, contact your wireless service
provider.
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