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24 Using Your BlackBerry 8350i
Making Emergency Calls
You should be able to make emergency calls even if your BlackBerry device is locked, your
account is restricted, or if no SIM card is inserted, provided you are within range of a
compatible wireless network.
To make an emergency call:
ᮣ Dial (9 1 1) and press .
To make an emergency call if your BlackBerry device is locked:
ᮣ Click the trackball, click Emergency Call, and then click Yes.
Enhanced 911 (E911) Information
Your BlackBerry device features an embedded Global Positioning System (GPS) chip
necessary for utilizing E911 emergency location services where available.
When you place an emergency 911 call, the GPS feature of your BlackBerry device begins
to seek information to calculate your approximate location. Depending on several variables,
including availability and access to satellite signals, it may take up to 30 seconds or more to
determine and report your approximate location.
IMPORTANT
Always report your location to the 911 operator when placing an
emergency call. Some designated emergency call takers, known as Public
Safety Answering Points (PSAPs) may not be equipped to receive GPS
location information from your BlackBerry device.
Note
The GPS feature on your BlackBerry device can help emergency personnel
determine your location in instances where you are in a wireless coverage area, your
device is able to communicate with a GPS-enabled satellite, and your emergency
response center is equipped to process such information.