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Troubleshooting
272 BlackBerry Wireless Handheld
WAP Browser error messages
Error Description
Error Occurred This message appears when an error occurs while the handheld is
loading a web page. Click the trackwheel to view the menu and
click Refresh to reload the web page. If the page still does not
load successfully, a problem could exist with the page. Open the
web page again later.
If this message appears later, the link that you are trying to load
could be incorrect or the gateway that your handheld is currently
using might be malfunctioning.
WBMP Converter: Unable
to convert WBMP image
of type
If this message appears, an error occurred while the handheld
was converting the image on the current web page. Click the
trackwheel to view the menu and click Refresh to reload the web
page. If you still receive this message, your Browser could be
using the wrong content mode for this page. Refer to "Setting
general Browser options" on page 172 for more information.
Error Creating Bookmark This error might appear if you attempt to bookmark a page that
has either failed to load or has an error.
Verify that your handheld has sufficient space to store the new
bookmark. In the Options application, on the Status screen, check
the File Free field. If the memory is full, delete some saved
messages or bookmarks and create the bookmark again.
The handheld might not have been able to secure the IP address
of the page that you want to bookmark. Click the trackwheel to
view the menu and click Refresh to reload the web page. Create
the bookmark again.
Unable to connect to a
WAP gateway at the
following address
If this message appears, the Browser cannot contact the currently
configured WAP server. You could be in an area that does not
allow service to this particular WAP gateway. Verify that you are in
an area of sufficient GPRS wireless coverage. In the handheld
status section of the screen, GPRS and one or more bars should
appear with the wireless coverage indicator in the upper right
corner.
If you are within an area of sufficient GPRS wireless coverage, click
the trackwheel to view the menu and click Refresh to reload the
web page.
If you are still unable to connect to the WAP gateway at this
address, contact your system administrator for more information.
The requested page was
too large to deliver to the
device
The web page that you are attempting to load is too large for the
handheld.