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Troubleshooting
284 BlackBerry Wireless Handheld
Phone error messages
Error Description
Barring Not Available Call barring is not available on your handheld. You must
subscribe to call barring before you can configure this feature on
your handheld. Contact your service provider or network
operator for more information.
Forwarding Not
Available
If this message appears, call forwarding might not be available on
your handheld. You must subscribe to call forwarding before you
can configure this feature. Contact your service provider or
network operator for more information.
If you have just subscribed to call forwarding, a delay of up to 60
seconds occurs before forwarding is available. Your handheld
might not have checked with the network to determine if call
forwarding is available yet.
Cannot connect If this message appears, check the phone number that you are
dialing. Correct any errors and call again. If this message
continues to appear, the wireless network might be busy. Place
your call again later.
If you are still unsuccessful, contact your service provider or
network operator for more information.
Cannot connect - call in
progress
If this message appears, your handheld cannot place an
additional call when one is in progress. Contact your service
provider or network operator to determine whether your
handheld is enabled for conference calls.
No more conference
members allowed
If this message appears, you have reached the maximum number
of participants for a conference call. You cannot add any
additional callers.
Password not changed If this message appears, an error occurred when you entered a
new password. The password is not changed. Change the
password again.
Radio is off - cannot
connect to network
If this message appears, your handheld is attempting to place a
call, but the handheld radio is turned off. To turn on the radio, on
the Home screen, click the Turn Wireless On icon.
Timeout waiting for radio If this message appears, your handheld radio was turned off and
the handheld attempted to place a call that automatically turned
on the radio. The handheld did not connect to the wireless
network before the phone call was processed. Wait until the
handheld attaches to the wireless network and place your call
again.