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Marking messages as opened
Handheld User Guide 97
When you resend a message that was sent successfully on the first attempt, a copy
of the original message is sent and the original message remains on the Messages
screen.
When you resend a message that was not sent successfully on the first attempt,
the original message is sent again.
Marking messages as opened
If you have many email, PIN, or SMS messages that you have not read on your
handheld, but you have read them on your desktop, you might want to mark
them as opened.
To mark a message as opened
1. On the Home screen, click the Messages icon. The Messages screen appears.
2. Select an unopened message and click the trackwheel to view the menu. Click
Mark Opened.
Messages screen menu - Mark Opened item
Note: You cannot mark placed or received phone calls on the Messages screen as
opened. You can mark missed phone calls as opened.
Integration with
enterprise email
account
If your handheld is enabled for wireless email reconciliation on BlackBerry
Enterprise Server version 3.6 or later for Microsoft Exchange and you mark
messages as opened, the messages are also marked as opened on your
desktop. Refer to "Using wireless email reconciliation" on page 90 for
more information on enabling this feature.