Blackberry 6720 Cell Phone User Manual


 
Using the Phone application
Handheld User Guide 131
If you are not connected to any other phone calls and want to answer the
call and put the caller on hold, click Answer And Hold. You are
connected to the call but it is put on hold immediately. To resume your
call, click the trackwheel to view the menu, and then click Resume.
If you are already connected to a phone call but have finished your
conversation and want to answer the incoming call, click Answer - Drop
Current. The first phone call is disconnected and you are connected to the
incoming call.
If you are already connected to a phone call but have not finished your
conversation and want to answer the incoming call, click Answer - Hold
Current. The current phone call is put on hold and you are connected to
the incoming call. While you are connected to the two calls, click the
trackwheel to view the menu, and then click Swap to alternate between
them.
If you are already connected to one phone call with another phone call on
hold and you want to answer the incoming call, click Answer - Drop All.
All current phone calls are disconnected and you are connected to the
incoming call.
If you do not want to answer the incoming phone call, click Ignore. The
caller hears a busy signal or is directed to your voice mail, depending on
your service plan.
To swap phone calls
If you are connected to two phone calls but want to alternate between talking to
each contact, you can swap calls.
1. On the Home screen, click the Phone icon. The Phone screen appears.
2. While you are connected to two calls, click the trackwheel to view the menu,
and then click Swap.
Note: You must subscribe to a call waiting service for the Answer And Hold, Answer -
Drop Current, Answer - Hold Current, and Answer - Drop All items to appear when
you receive an incoming call.
If you are already connected to a call when you receive a new phone call, you can set up
conference calling. Refer to "Placing conference calls" on page 150 for more
information.
You can also press the button on the headset to answer a call.