Blackberry 6720 Cell Phone User Manual


 
Chapter 13
Troubleshooting
This chapter provides information on frequently asked
questions and handheld error messages.
Frequently asked questions
This section provides answers to frequently asked questions
about the Alarm, battery, Calendar, maintenance, the Home
screen, the LCD screen, messages, punctuation, and storage.
Alarm
Why is my Alarm not notifying me?
Verify that the Alarm On/Off field is set to On. When the Alarm is set, a
bell icon appears on the Home screen. Refer to "Setting the Alarm" on
page 212 for more information.
Verify that the Alarm item is set correctly in your notification profile. The
Volume field in your selected notification profile should be set to Low,
Medium, High, or Escalating, instead of Mute. Refer to "Customizing
notification profiles" on page 213 for more information.
If you turn off your handheld using the power key or the Turn Power Off
icon on the Home screen, Alarm notifications do not turn on the
handheld. Set the handheld’s Auto On/Off feature if you want your Alarm
to notify you. Refer to "Setting the Auto On/Off feature" on page 221 for
more information.