Blackberry 6720 Cell Phone User Manual


 
Troubleshooting
234 BlackBerry Wireless Handheld
Battery
Why is my battery depleting quickly?
There are several reasons why your battery might deplete quickly. Following these suggestions
can help extend battery life:
Limit your use of the backlighting feature.
Enable the handheld’s Auto On/Off feature to conserve the handheld’s battery at night or on
weekends. Refer to "Setting the Auto On/Off feature" on page 221 for more information.
If you are sending the same email message to more than one person, use multiple recipients in
one message instead of transmitting the same message more than once. Refer to "Sending
messages to several contacts at one time" on page 57 for more information on composing an
email message to multiple recipients.
Turn off your handheld’s radio when you do not need to send or receive messages, place
phone calls, or browse web pages, or when you are in an area without wireless coverage for an
extended period of time.
If you have integrated your handheld with an enterprise email account, set filter rules in the
desktop software’s Redirector Settings tool to specify which email messages should be
forwarded to your handheld. Refer to the
Redirector Settings Online Help
for more information.
If you have integrated your handheld with a new or ISP email account, set filter rules in the
BlackBerry Web Client to specify which email messages should be forwarded to your handheld.
Refer to the
BlackBerry Web Client Online Help
for more information.
What should I do if my handheld does not turn on?
Recharge your handheld’s battery. Refer to the
Getting Started Guide
for more information on using
and charging the battery.
If your handheld does not turn on after you recharge the battery, reset the handheld. Refer to
"Maintenance" on page 235 for more information on resetting the handheld.
Calendar
I am using wireless calendar synchronization and I deleted a meeting request from
my handheld. Now the appointment is not on my handheld or in my desktop
Calendar. Why are meeting requests being deleted from my handheld and desktop
Calendars?
If you do not respond to a meeting request (either on your handheld or on your desktop) and you
delete the meeting request from your handheld's Messages screen, the appointment is deleted
and removed from both your handheld and desktop Calendars. To avoid inadvertently missing a
meeting, always respond to meeting requests either on your desktop or from your handheld’s
Messages application.
Why is the handheld not synchronizing over the wireless network?
The BlackBerry Enterprise Server, not the desktop software, controls wireless calendar
synchronization. To synchronize your handheld Calendar over the wireless network, verify that