Blackberry 6720 Cell Phone User Manual


 
Troubleshooting
Handheld User Guide 239
from which you want to receive email messages. Refer to the
Redirector Settings Online Help
for
more information on selecting folders.
Why can I not forward messages from my handheld?
If an X icon appears beside the message that you sent, a transmission error occurred that
prevented it from being sent. You cannot forward messages that have not been transmitted
properly. Open the message and scroll to the top of it. The Message Status field indicates the
error. Refer to "Handheld error messages" on page 240 for more information. After the original
message is sent successfully, you can forward it to another email address.
Why did I have several email messages on my handheld before I turned on the radio?
These email messages are previously loaded onto your handheld and contain information to help
you learn about your handheld when you first receive it. As soon as you turn on your radio,
another message should arrive, indicating that the handheld is registered with the network.
Punctuation
Where can I find the period (.) and other punctuation marks on the keyboard?
The quickest way to type a period (.) is to press SPACE twice at the end of a sentence. The next
letter is capitalized automatically.
Press ALT and an associated character at the same time to insert common punctuation marks.
The punctuation mark is printed above the primary character on the key. Refer to "Using the
keyboard and trackwheel" on page 26 for more information on
ALT and special key
combinations.
Other punctuation marks are included in the symbols library which you can open by pressing
ALT + SPACE. Refer to "Inserting symbols" on page 46 for more information.
You can also insert international and accented characters in your messages. When you are
composing a message or entering text, hold a letter and roll the trackwheel to scroll through
international characters, marks, and equation symbols. When the desired character appears,
release the letter key.
Storage
What should I do if I will not use my handheld for a short period of time?
If you expect that you will not use your handheld for a short period of time (two weeks or less)
turn off the handheld. On the Home screen, click the Turn Power Off icon. To turn on the
handheld again, press the power key.
What should I do if I will not use my handheld for an extended period of time?
Before you store your handheld for an extended period of time, you should save the information
from your handheld to your desktop using the desktop software’s Backup and Restore tool.
If you expect that you will not use your handheld for many weeks or months, remove the battery
from the handheld. Your handheld shuts down and, after approximately 24 hours, enters a special