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Handheld error messages
Handheld User Guide 253
Failed by service If this message appears, there is an error with the BlackBerry
Enterprise Server. Check with your system administrator for more
information.
Failed to contact service If this message appears, the connection to the wireless network
does not acknowledge your message. Resend the message later.
If a problem still occurs, contact your service provider or network
operator.
Failed to send message If you receive this error message, your message was received by
the BlackBerry Enterprise Server, but the server cannot send the
message to the recipients. Send your message later.
Failed to send message -
bad apn
If this message appears, the handheld has incorrect routing
information. Contact your service provider or network operator
for more information.
Failed to send message -
invalid address
If this message appears, the handheld has incorrect routing
information. Contact your service provider or network operator
for more information.
Failed to send message -
packet error
If this message appears, there is an error sending the message.
Contact your service provider or network operator for more
information.
Invalid address If this message appears, the phone number to which you are
sending your SMS message is incorrect. Check the phone number,
correct the error, and resend the message.
Message cancelled If this message appears, your message was cancelled before it
was sent. Send the message.
Message could not be
sent
If this message appears, there is a problem sending the message.
Contact your service provider or network operator for more
information.
Message expired by
service
If this message appears, your SMS message has expired before it
could be delivered to the recipient. In the Options application, on
the SMS screen, verify that you have set the Validity Period field
to Max. Resend the message.
'More' error - desktop
couldn't find original
message
If this message appears, the original message was removed from
your desktop email program before you requested more of the
message. The original message must appear on your desktop. You
cannot receive more of the message if you have deleted, moved,
or modified the message. Restore the original message on your
desktop and, on your handheld, request more of the message
again.
Transmission error Description