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To download settings
1
Select Menu > Settings > User help > Settings download.
2
Follow the instructions that appear.
This feature might not be available in all markets. Contact your network operator or service
provider for more information.
I cannot send messages from my phone
To send messages, you need to set a service centre number. The number is supplied by
your service provider and is usually saved on the SIM card. If the number of your service
centre is not saved on your SIM card, you must enter the number yourself.
To send most picture messages, you must set an MMS (Multimedia Messaging Service)
profile and the address of your message server. If no MMS profile or message server exists,
you can receive all the settings automatically from your network operator, using the Settings
download, or go to www.sonyericsson.com/support.
To enter a service centre number
1
Select Menu > Settings > Connectivity > Message settings > Text message and
scroll to Service centre. The number is shown if it is saved on the SIM card.
2
If there is no number shown, select Edit.
3
Scroll to New service centre and select Add.
4
Enter the number, including the international “+” sign and country code.
5
Select Save.
To select an MMS profile
1
Select Menu > Settings > Connectivity > Message settings > Multim.
message.
2
Select an existing profile or create a new one.
To set the message server address
1
Select Menu > Settings > Connectivity > Message settings > Multim.
message.
2
Scroll to a profile and select Options > Edit.
3
Scroll to Message server and select Edit.
4
Enter the address and select OK > Save.
The phone does not ring or rings too softly
Make sure that Silent mode has not been set to On. See To turn off the ringtone on
page 61.
Check the ringtone volume. See To set the ringtone volume on page 61.
Check the profile. See To select a profile on page 60.
Check the divert call options. See To divert calls on page 22.
The phone cannot be detected by other devices using Bluetooth
wireless technology
You have not turned the Bluetooth function on. Make sure that the visibility is set to Show
phone. See To turn on the Bluetooth™ function on page 39.
I cannot synchronise or transfer content between my phone and the
computer, when using a USB cable.
The software or the USB drivers have not been properly installed. Go to
www.sonyericsson.com/support to read detailed installation instructions and
troubleshooting sections.
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