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Before You Travel
Activate your BlackBerry 8830 in the U.S. with voice and/or
data service:
Voice and/or data service must be enabled prior to travel. Before
traveling be sure that you have placed and received a call and
accessed data services, if needed while traveling. Service must first
work on the Nationwide Sprint Network before it will work while
roaming.
Enable your BlackBerry 8830 SIM card and request international
voice and/or data capability:
1. Chat with or email an international support rep by visiting sprint.
com/international and clicking Chat with us or Email us or
place a call to 1-888-226-7212, option 2
2. Request that your SIM card be activated
3. Specify that international voice and/or international data be
enabled
Check coverage, rates and features available for the location(s)
you will visit:
1. Visit sprint.com/sww
2. Select a country and click Search
3. View features available in city list. Scroll through or select first letter
of city name
4. The BlackBerry 8830 will operate where “Worldmode” displays
Identify international calling codes for location(s) you will visit
and location(s) you plan to call:
To make an international call while traveling internationally you will
need:
> The international access code of the country you are traveling in
> The country code for the country you are calling to
> The phone number you are calling
International access codes and country codes are available on
sprint.com/sww or access travel guide for the country you will
be visiting:
1. From sprint.com/support, select BlackBerry 8830 from
device list
2. Select Travel Tips link
3. Select country you will be visiting for specific dialing and service
details
Set voicemail passcode:
You must know your voicemail passcode to access voicemail
outside of the U.S. If you do not know your passcode, you may reset
it at sprint.com:
1. Log in to My Sprint
2. Select Settings & Passwords at the bottom right-hand side of
the page
3. Click Voicemail Passcode
4. Enter new passcode, re-enter and click Submit
Texting:
Your device will automatically be able to receive texts when traveling
internationally. All texts received while traveling internationally are
billed the same rate for the country you are traveling in, regardless
of where the text is sent from. Check sprint.com/sww for texting
rates or check sprint.com/support (select your device) to prevent
your device from receiving texts. You will need to enable your device
to send texts while roaming on GSM networks. Once the steps
below are completed you will be able to send texts on any available
network while traveling internationally; this process only needs to be
completed once.
To enable device for sending texts on GSM networks:
1. Select the Manage Connection icon
2. Select Mobile Network Options
3. Highlight Network Mode tab at bottom of screen
4. Push in the trackball and scroll down to GSM
5. Push in the trackball again to select GSM
6. Select button to return to previous menu
7. Screen will prompt to select save changes made, highlight Save
and push in trackball to confirm
8. Go to Options > SMS Text
9. In the Service Center field type +12819659999
10. Push in the trackball and select Save
Note: for “+” key, select the “O” key with the plus sign (+) above it.
Once SMSC is entered it will not display.
Sending a text while traveling is identical to sending a text
from home.
1. When sending a text to a U.S.-based number or to any number
within the North American Numbering Plan* simply enter the
10-digit number
2. When sending a text to a non-U.S.-based number, enter 011 then
the country code and number
Sprint Worldwide Traveling Tips > Blackberry 8830 World Edition smartphone 095827 Revised 4/10
*North American Numbering Plan Countries: Anguilla, Antigua, Bahamas, Barbados,
Bermuda, British Virgin Islands, Canada, Cayman Islands, Dominica, Dominican Republic,
Grenada, Jamaica, Montserrat, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Trinidad and Tobago, Turks and Caicos Islands, and U.S. Territories (Puerto Rico, U.S. Virgin
Islands and Guam).
Worldwide Traveling Tips
BlackBerry
®
8830 World Edition smartphone