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IMEI number
Keep a copy of your IMEI (International
Mobile Equipment Identity) number in
case your phone is stolen.
To view your IMEI number
•
From standby press , , ,
, .
Troubleshooting
Some problems will require you to call
your network operator.
For more support go to
www.sonyericsson.com/support.
Common questions
I have problems with memory
capacity or the phone is working
slowly
Restart your phone every day to free
memory or do a Master reset.
Master reset
If you select Reset settings, the
changes that you have made to
settings will be deleted.
If you select Reset all, your settings and
content, such as contacts, messages,
pictures, sounds and downloaded
games, will be deleted. You may also
lose content that was in the phone at
purchase.
To reset the phone
1
From standby select Menu > Settings >
the General tab > Master reset.
2
Select an option.
3
Follow the instructions that appear.
64 Troubleshooting
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