Donot allowyourphone tobeexposed toadverseweatheror environmental
conditions (moisture,humidity,rain,infiltrationof liquids,dust,seaair,etc).The
manufacturer’s recommended operatingtemperaturerange is-10°Cto+55°C.
Over 55°C the legibility ofthe phone’s display maybe impaired,though thisis
temporary and notserious.
Emergency call numbers may not be reachable on all cellular networks.You
should never relyonly on your phone foremergency calls.
Do notopen,dismantle orattempt to repairyour mobile phoneyourself.
Do notdrop,throw orbend your mobilephone.
Do notpaint it.
Use onlybatteries,battery chargers,andaccessories which arerecommended
byTCT Mobile Limited and its affiliates and are compatible with your phone
model.TCT Mobile Limited and its affiliates disclaim any liability for damage
caused bythe use ofother chargers orbatteries.
Remember to make back-up copies orkeep a written record of all important
information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games.These seizures or blackouts may
occur even if a person never had a previous seizure or blackout.If you have
experienced seizures or blackouts, or if you have a family history of such
occurrences,please consult your doctor before playing video games on your
phone orenabling a flashing-lightsfeature on your phone.
Parents should monitor their children’s use of video games or other features
that incorporate flashing lights on the phones.All persons should discontinue
use and consult a doctor if any of the following symptoms occur:convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take the
following safety precautions:
- Do not play oruse a flashing-lightsfeature if you aretired or needsleep.
- Take a minimumof a 15-minutebreak hourly.
- Playin a roomin which alllights are on.
- Playat the farthest distancepossible from thescreen.
- If your hands,wrists,or arms become tired or sore while playing,stop and
restfor severalhours before playing again.
- If you continue to have sore hands,wrists,or arms during or after playing,
stop thegame and seea doctor.
When you play games on your phone, you may experience occasional
discomfort in your hands,arms, shoulders,neck,or other parts of your body.
Follow the instructions to avoid problems such as tendinitis, carpal tunnel
syndrome,orother musculoskeletaldisorders.
•PRIVACY:
Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your mobile phone
regarding taking photographs and recording sounds with your mobile
telephone.Pursuant to such laws and regulations,it may be strictly forbidden
to take photographs and/or to record the voices of other people or any of
their personal attributes, and duplicate or distribute them, as this may be
considered to be an invasion of privacy.It is the user's sole responsibility to
ensure that prior authorisation be obtained, if necessary,in order to record
private or confidentialconversations or take a photographof another person;
the manufacturer, the seller or vendor of your mobile phone (including the
operator) disclaimany liability whichmay result fromthe improper useof the
mobile phone.
•BATTERY:
Before removing the battery from your phone, please make sure that the
phone isswitched off.
Observe thefollowing precautionsfor battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and
burns).
- Do not puncture,disassemble orcause a short-circuit ina battery,
- Do not burn or disposeof a used battery in household rubbish orstore it
at temperatures above60°C.
Batteries must be disposed of in accordance with locally applicable
environmental regulations.Only use the battery for the purpose for which it
was designed. Never use damaged batteries or those not recommended by
TCT MobileLimited and/or itsaffiliates.
This symbol onyour telephone,the battery and theaccessories
means thatthese products mustbe takento collectionpoints at
the endof their life:
- Municipal waste disposal centres with specific bins for these
items ofequipment
- Collectionbins at pointsof sale.
They will then be recycled, preventing substances being disposed of in the
environment,so thattheir components can bereused.
In European Union countries:
These collectionpoints are accessiblefree ofcharge.
All products with thissign must bebrought to thesecollection points.
In nonEuropean Union jurisdictions:
Items of equipment with thissymbol are not to be thrown into ordinary bins
ifyourjurisdiction oryourregionhas suitablerecyclingand collectionfacilities;
instead theyare tobe taken tocollection points forthem to berecycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECTTYPE. DISPOSE OF USED BATTERIESACCORDINGTOTHE
INSTRUCTIONS.
This warranty shall not apply to defects to your phone and/or
accessory due to (without any limitation):
1) Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the
geographical area where your phone is used,
2) Connection to any equipment not supplied or not
recommended byTCT Mobile Limited,
3) Modification or repair performed by individuals not
authorised by TCT Mobile Limited or its affiliates or your
vendor,
4) Inclement weather, lightning, fire, humidity, infiltration of
liquids or foods, chemical products, download of files, crash,
high voltage,corrosion,oxidation…
Your phone will not be repaired in case labels or serial numbers
(IMEI) have been removed or altered.
There are no express warranties, whether written, oral or
implied, other than this printed limited warranty or the
mandatory warranty provided by your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be
liable for indirect, incidental or consequential damages of any
nature whatsoever, including but not limited commercial or
financial loss or damage,loss of data or loss of image to the full
extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of
indirect,incidental or consequential damages,or limitation of the
duration of implied warranties, so the preceding limitations or
exclusions may not apply to you.
Troubleshooting ................
Before contacting the aftersales department, you are advised to
follow the instructions below:
• You are advised to switch off the telephone from time to time
to optimise its performance.
• You are advised to fully charge ( ) the battery for optimal
operation.
• Avoid storing large amounts of data in your telephone as this
may affect the performance of your telephone.
and carry out the following checks:
My mobile phone will not switch on
• Press until the screen comes on
• Check the battery charge level
• Check the battery contacts,remove and reinstall your battery,
then turn your telephone back on
My phone has not responded for several minutes
• Press the key
• Remove the battery and re-insert it, then switch the phone
back on
My screen is difficult to read
• Clean your screen
• Use your mobile phone in accordance with the recommended
conditions of use
My mobile phone turns off by itself
• Check that your keypad is locked when you are not using your
mobile phone
• Check the battery charge level
•CHARGERS
Mains powered chargers will operatewithin the temperaturerange of:0°C to
40°C.
The chargers designed for your mobile phone meet with the standard for
safety ofinformation technology equipment and office equipment use.Dueto
different applicable electrical specifications, a charger you purchased in one
jurisdiction may notwork in anotherjurisdiction.They shouldbe used forthis
purpose only.
•RADIOWAVES:
Proof of compliance with international standards (ICNIRP) or with European
Directive 1999/5/EC (R&TTE) is required of all mobile phone models before
theycan be puton the market.The protectionof thehealth and safetyfor the
user and any other person is an essential requirement of these standards or
this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURETO
RADIOWAVES
Your mobile device is a radio transmitter and receiver.It is designed not to
exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) recommended by international guidelines. The
guidelines were developed by anindependent scientific organization (ICNIRP)
and include a substantial safety margin designed to assure the safety of all
persons,regardless of ageand health.
The radio wave exposureguidelines use a unit of measurement known as the
SpecificAbsorption Rate,orSAR.The SARlimit for mobiledevicesis 2.0W/kg.
Tests forSARareconductedusingstandardoperatingpositionswiththedevice
transmitting at its highest certified power level in all tested frequency bands.
Thehighest SARvaluesunder theICNIRPguidelines for thisdevicemodelare:
My mobile phone has a low level of autonomy
• Makesure you respectedthe completecharge timing(minimum
3 hours)
• After a partial charge, the battery level indicator may not be
exact.Wait for at least 20 minutes after removing the charger
to obtain an exact indication
My mobile phone will not charge properly
• Make sure that yourbattery is notcompletely discharged;If the
battery is flat, it may take around 20 minutes to display the
battery charger indicator on the screen
• Makesure chargingis carriedout under normalconditions (0°C
- +40°C)
• Make sure your battery is inserted.It must be inserted before
plugging in the charger
• Make sure you are using anAlcatel battery and charger in the
box
• When abroad,check that the electrical current is compatible
My mobile phone will not connect to a network
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
SIM card error
• Make sure the SIM card has been correctly inserted
• Verify with your operator that your SIM card is 3V or 1.8V
compatible;the old 5V SIM cards cannot be used
• Make sure the chip on your SIM card is not damaged or
scratched
Unable to make outgoing calls
• Make sure you have dialled a valid number and press the
key
• For international calls,check the country and area codes
• Make sure your mobile phone is connected to a network,and
that the network is not overloaded or unavailable
• Check your subscription status with youroperator (credit,SIM
card valid,etc.)
• Make sure you have not barred outgoing calls
Unable to receive incoming calls
• Make sureyour mobile phone is switched on andconnected to
a network (check for overloaded or unavailable network)
• Check your subscription status with youroperator (credit,SIM
card valid,etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
The caller’sname does notappear when acall is received
• Check that you have subscribed to this service with your
operator
• Your caller has concealed his/her number
The sound quality of the calls is not optimal
• Youcan adjust the volume during acall by means of the key
• Check the network strength
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service
• Make sure this feature does not require anAlcatel accessory
During use, the actual SAR values for this device are usually well below the
values stated above.This is because,for purposes of system efficiency and to
minimize interference on the network, the operating power of your mobile
device is automatically decreased when full power is not needed for the call.
The lower the power output ofthe device,thelower its SAR value.
Body-wornSARtestinghasbeencarriedoutataseparationdistanceof1.5cm.
To meet RF exposure guidelines during body-worn operation, the device
should bepositioned at least thisdistance away from thebody. Ifyou arenot
using an approved accessory ensure that whatever product is used is free of
anymetal andthat itpositions thephone theindicated distanceaway from the
body.
TheWorld Health Organization has stated that present scientific information
does not indicate the need for any special precautions for the use of mobile
devices.They recommend that if you are interested in further reducing your
exposure then you can easily do so by limiting your usage or simply using a
hands-freekit to keepthe device awayfrom thehead and body.
For more informationyou can goto www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are
availableon the followingsite:http://www.who.int/peh-emf.
Yourtelephone isequipped witha built-in antenna.For optimaloperation,you
should avoid touchingit or degradingit.
As mobile devices offer a range of functions,they can be used in positions
otherthan againstyour ear.In suchcircumstancesthe devicewill becompliant
withthe guidelineswhen usedwith headsetor USBdatacable.Ifyouareusing
another accessory ensure that whatever product is used is free of any metal
and thatit positions thephone at least 1.5cm away fromthe body.
•LICENCES
Obigo® is aregistered trademarkof ObigoAB.
microSDLogo is atrademark.
eZiText™ and Zi™ are trademarks of Zi Corporation
and/or itsAffiliates.
I have already entered 3 incorrect PIN codes
• Contact your network operator to obtain the PUK code
(Personal Unblocking Key)
I am unable to download new files
• Check for free space
• Delete some files
• Check your subscription status with your operator
My mobile phone is frozen,can’t power on
• Makesure your battery isnot completely usedup ordamaged;
• Remove your battery, remove your SIM card then reinstall
them to power on again,if still does not work;
• Hold down # key and press Power on/off key for a while to
reset the phone.
All user phone data: contacts, photos,messages and
files will be lost permanently.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3
hours)
• After a partial charge,the battery level indicator may not be
exact.Wait for at least 20 minutes after removing the charger
to obtain an exact indication.
• Switch on the backlight upon request.
Telephone warranty ........
Your phone is warranted against any defect or malfunctioning
which may occur in conditions of normal use during the
warranty period of twelve (12) months
(1)
from the date of
purchase as shown on your original invoice.
Batteries
(2)
and accessories sold with your phone are also
warrantedagainst anydefect whichmayoccur duringthe first six
(6) months
(1)
from the date of purchase as shown on your
original invoice.
In case of any defect of your phone which prevents you from
normal use thereof, you must immediately inform your vendor
and present your phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be
either replaced or repaired,as appropriate.Repaired Phone and
accessories are entitled to a one (1) month warranty for the
same defect. Repair or replacement may be carried out using
reconditioned components offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes
any other costs.
Maximum SARfor this modeland conditions underwhich it wasrecorded.
Head SAR GSM 900 0.9W/kg
Body-wornSAR GSM 900 1.1W/kg
11
Profiles.............
W
ith this menu, you may personalise ringtones for different
events and environments.
12
Services............
C
ontact your network operator to check service availability.
13
Latin input mode .....
T
o write messages,there are two writing methods:
- Normal: this mode allows you to type a text by choosing a
letter or a sequence of characters associated with a key.
- Predictive withthe eZi mode:this mode speeds upthe writing
of your text.
- key in edit mode
Short keypress:access the language list
Long keypress:enter zero
Safety and use ...................
Werecommend thatyoureadthis chaptercarefullybeforeusing yourphone.The
manufacturerdisclaimsanyliabilityfordamage,whichmayresultasa consequence
of improper use oruse contrary to theinstructions contained herein.
•TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle
constitutes a real risk,even when the hands-free kit is used (car kit, headset...),
drivers are requested to refrain from using their mobile when the vehicle is not
parked.
Whendriving,donot useyourphone andheadphone tolisten tomusicor tothe
radio.Using a headphonecan be dangerous and forbidden in someareas.
When switched on, your phone emits electromagnetic waves that can interfere
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags.To
ensurethat there isno problem:
- do not place your phone on top of the dashboard or within an airbag
deploymentarea,
- check with your car dealer or the car manufacturer to make sure that the
dashboard isadequately shielded from mobile phoneRF energy.
•CONDITIONS OFUSE:
You are advised to switch off the telephone from time to time to optimise its
performance.
Switch thephone off before boarding anaircraft.
Switch the phone off when you are in health care facilities,except in designated
areas. As with many other types of equipment now in regular use, mobile
telephonescan interfere withother electricalorelectronicdevices,orequipment
using radiofrequency.
Switch thephone offwhen youare neargas orflammable liquids.Strictly obeyall
signs and instructions posted in afuel depot,petrol station,or chemicalplant,or
in anypotentially explosiveatmosphere.
Whenthephone isswitchedon,itshouldbekeptatleast15 cmfromanymedical
device suchas a pacemaker,ahearing aid orinsulin pump,etc.Inparticular when
using the phone, you should hold it against the ear on the opposite side to the
device,ifany.
To avoid hearing impairment,pickup the call before holding yourphone to your
ear.Alsomovethe handsetawayfrom your earwhileusing the"hands-free"mode
because theamplified volume mightcause hearing damage.
Donot letchildrenusethe phoneand/orplaywith thetelephoneandaccessories
without supervision.
When replacing the cover please note that your phone may contain substances
that couldcreate an allergicreaction.
Alwayshandle yourphone with careand keepit in aclean and dust-freeplace.
15 16 17 18 19 20 21
22 23 24 25 26 27 28
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable mobile phone battery in terms of
conversation time standby time, and total service life, will
depend on the conditions of use and network configuration.
Batteries being considered expendable supplies, the
specifications state that you should obtain optimal
performance for your phone during the first six months after
purchase and for approximately 200 more recharges.
General information ........
• Internet address:www.alcatelonetouch.com
• Hot Line Number:see "TCT Mobile Services" leaflet or go
to our Internet site.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section.You can also contact us by e-mail to ask any
questions you may have.
A
n electronic version ofthis user guide is available in Englishand
o
ther languages according to availability on our server:
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM networks
with 900 and 1800 MHz bands.
This equipment is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.The entire
c
opy of the Declaration of Conformity for your telephonecan be
obtained through our website:www.alcatelonetouch.com
Protection against theft
(1)
Your telephone is identified by an IMEI (phone serial number)
shown on the packaging label and in the product’s memory.We
recommend that you note the number the first time you use
your telephone by entering * # 0 6 # and keep it in a safe place.
It may be requested by the police or your operator if your
telephone is stolen.This number allows your mobile telephone
to be blocked preventing a third person from using it,even with
a different SIM card.
Disclaimer
There may be certain differences between the user manual
description and the phone’s operation, depending on the
softwarerelease ofyourtelephone or specificoperator services.
TCT Mobile shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
(1)
Contact your network operator to check service availability.
When I select a number from my directory, the number
is not dialled
• Makesure thatyouhavecorrectlyrecordedthe numberin your
file
• Make sure that you have selected the country prefix when
calling a foreign country
I am unable to add contact in my directory
• Make sure that your SIM card directory is not full;delete some
files or save the files in the product directory (i.e. your
professional or personal directories)
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly
entered in "My numbers"
• Try later if the network is busy
I am unable to send and receive MMS
• Check your phone memory available as it might be full
• Contact your network operator to check service availability
and check MMS parameters
• Verify theservercentre numberor your MMSprofile withyour
operator
• The server centre may be saturated;try again later
The icon is displayed on my standby screen
• You have saved too many short messages on your SIM card;
delete some of them or archive them in the product memory
"No service" is displayed
• You are outside of the network coverage area
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