Filter
Top Products
Always handle your cellphone with care and keep it in a clean and dust-free
place.
Do not allow your cellphone to be exposed to adverse weather or
environmental conditions (moisture,humidity,rain, infiltration of liquids, dust,
seaair,etc.).The manufacturer’s recommended operatingtemperaturerange is
-10°C(14°F)to +55°C(131°F)(themax valuedependson device,materials and
housing paint/texture).
Over 55°C (131°F) the legibility of the cellphone’s display may be impaired,
though this is temporary and not serious.
Do not open orattempt to repair your cellphone yourself.
Do not drop,throw or try to bend yourcellphone.
Do not paint it.
Use only batteries,battery chargers,andaccessories which are recommended
byTCTMobile Limitedandits affiliatesandarecompatible withyourcellphone
model.TCT Mobile Limited and its affiliates disclaim any liability for damage
caused by theuse of other chargers or batteries.
Your cellphone should not be disposed of in a municipal waste.Please check
local regulations for disposal of electronic products.
Remember to make back-up copiesor keep a written record of allimportant
information storedin your cellphone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games.These seizures or blackouts may
occur even if a person never had a previous seizure or blackout. If you have
experienced seizures or blackouts, or if you have a family history of such
occurrences,please consult your doctor before playing video games on your
cellphone orenabling aflashinglights feature onyour cellphone.Parents should
monitor theirchildren’s useof videogames orother features thatincorporate
flashinglights onthecellphones.All personsshoulddiscontinue useandconsult
a doctor if any of the following symptoms occur: convulsion,eye or muscle
twitching,loss ofawareness,involuntary movements,or disorientation.Tolimit
the likelihoodof such symptoms,please take the following safety precautions:
- Do not play or use a flashing-lightsfeature if youare tired or needsleep.
- Take a minimum of a15-minute break hourly.
- Play ina well lit environment.
- Play atthe farthest distance possiblefrom the screen.
When you play games on your cellphone, you may experience occasional
discomfort in your hands,arms,shoulders, neck,or other parts of your body.
Follow these instructions to avoid problems such as tendinitis,carpal tunnel
syndrome,or other musculoskeletal disorders:
- Take a minimum of a15-minute break every hour ofgame playing.
- If your hands,wrists,or arms become tired or sore while playing,stop and
rest forseveral hours before playing again.
- If you continue to have sore hands,wrists, or arms during or after playing,
stop the game andsee a doctor.
•PRIVACY:
Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your cellphone regarding
taking photographs andrecording sounds with your cellphone.Pursuant to such
laws and regulations,it may be strictly forbidden to take photographs and/or to
record the voices of other people or any of their personal attributes, and
reproduce or distribute them, as this may be considered to be an invasion of
privacy.
It is theuser’s sole responsibility to ensure that prior authorization be obtained,
if necessary, in order to record private or confidential conversations or take a
photograph of another person; the manufacturer,the seller or vendor of your
cellphone(includingtheoperator)disclaimanyliabilitywhich mayresultfromthe
improperuseof the cellphone.
•BATTERYANDACCESSORIES:
Before removing the battery from your cellphone, please make sure that the
cellphoneis switched off.
Observe the followingprecautionsforbatteryuse:
- Donotattempttoopenthebattery(duetotheriskoftoxicfumesandburns).
- Do not puncture,disassembleor cause ashort-circuit in abattery,
- Do not burn or dispose of a used battery in the garbage or store it at
temperaturesabove60°C(140°F).
Batteriesmust bedisposed ofin accordancewithlocallyapplicable environmental
regulations.Onlyusethebatteryforthepurposeforwhichitwasdesigned.Never
usedamagedbatteriesorthosenotrecommendedbyTCTMobileLimitedand/or
itsaffiliates.
This symbol on your cellphone, the battery and the accessories
meansthattheseproductsmustbetakentocollectionpointsatthe
endof their life:
- Municipal wastedisposal centerswithspecific bins for these
items ofequipment
- Collectionbins at pointsof sale.
They will then be recycled, preventing substances being disposed of in the
environment,so that theircomponentscan be reused.
InEuropeanUnioncountries:
These collection points are accessible free of charge.All products with this sign
must bebrought to these collectionpoints.
Innon EuropeanUnionjurisdictions:
Items of equipmentwiththissymbol arenotbe thrownintoordinary binsif your
jurisdiction or your region has suitable recycling and collection facilities;instead
they are to betaken tocollectionpointsforthemto berecycled.
In the United States you may learn more about CTIA’s Recycling Program at
www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS
This warranty shall not apply to defects to your cellphone and/or
accessory due to (without any limitation):
1) Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the
geographical area where your cellphone is used,
2) Connection to any equipment not supplied or not
recommended byTCT Mobile Limited,
3) Modification or repair performed by individuals not
authorized by TCT Mobile Limited or its affiliates or your
vendor,
4) Inclement weather, lightning, fire, humidity, infiltration of
liquids or foods, chemical products, download of files, crash,
high voltage, corrosion,oxidation…
Your cellphone will not be repaired in case labels or serial
numbers (IMEI) have been removed or altered.
There are no express warranties, whether written, oral or
implied, other than this printed limited warranty or the
mandatory warranty provided by your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be
liable for indirect, incidental or consequential damages of any
nature whatsoever, including but not limited commercial or
financial loss or damage, loss of data or loss of image to the full
extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of
indirect,incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations or
exclusions may not apply to you.
Troubleshooting ................
Before contacting the aftersales department, you are advised to
follow the instructions below:
• You are advised to switch off the cellphone from time to time
to optimize its performance.
• You are advised to fully charge ( ) the battery for optimal
operation.
• Avoid storing large amounts of data in your cellphone as this
may affect the performance of your cellphone.
and carry out the following checks:
My cellphone will not switch on
• Press until the screen comes on
• Check the battery charge level
• Check the battery contacts, remove and reinstall your battery,
then turn your cellphone back on
My cellphone has not responded for several minutes
• Press the key
• Remove the battery and re-insert it,then switch the cellphone
back on
My screen is difficult to read
• Clean your screen
• Use your cellphone in accordance with the recommended
conditions of use
My cellphone turns off by itself
• Check that your keypad is locked when you are not using your
cellphone
• Check the battery charge level
•CHARGERS
HomeA.C./Travel chargers will operate within the temperature range of: 0°C
(32°F) to40°C(104°F)
The chargers designed for your cellphone meet with the standard for safety of
information technology equipment and office equipment use. Due to different
applicable electrical specifications,a charger you purchased in one jurisdiction
may not work in another jurisdiction.Theyshouldbe used for this purposeonly.
Characteristics of power supply (dependingon the country):
Travel charger: Input:100-240V,50/60 Hz,150 mA
Output: 5V,350/400 mA
Battery: Lithium 500 mAh
•RADIOWAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURETO RADIOWAVES.
Your cellphone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio-
frequency (RF) energy.These limits are part of comprehensive guidelines and
establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific
studies.These guidelinesinclude a substantial safety margindesigned to ensure
the safety ofall persons,regardless ofage and health.
The exposure standard for cellphones employs aunit of measurement known
as theSpecificAbsorptionRate,or SAR.The SAR limitset bypublic authorities
such as the Federal Communications Commission of the US Government
(FCC),or byIndustry Canada,is 1.6W/kg averagedover1 gramof bodytissue.
Tests for SAR are conducted using standard operating positions with the
cellphonetransmitting atitshighestcertified powerlevelin alltestedfrequency
bands.
Although the SARis determinedat the highestcertified power level,theactual
SAR level of the cellphone while operating can be well below the maximum
value.This is because the cellphone is designed to operate at multiple power
levels so as to use only the power required to reach the network.In general,
the closer you are to a wireless base station antenna, the lower the power
output of the cellphone Before a cellphone model is available for sale to the
public,compliance with national regulations and standards must be shown.
The highest SAR valuefor this model cellphone when tested is 1.05W/Kgfor
use at the earand 1.15W/Kg foruse close to the body.
While there may be differences between the SARlevels of various cellphones
and at various positions, they all meet the government requirement for RF
exposure. For body-worn operation, the cellphone meets FCC RF exposure
guidelines provided that it is used with a non-metallic accessory with the
handsetatleast 1.5cmfromthebody.Use ofotheraccessoriesmaynotensure
compliance with FCC RFexposure guidelines.
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for use of
cellphones.If individuals are concerned,they might choose to limit their own
My cellphone has a low level of autonomy
• Make sure yourespected thecomplete charge timing(minimum
3 hours)
• After a partial charge, the battery level indicator may not be
exact.Wait for at least 20 minutes after removing the charger
to obtain an exact indication
My cellphone will not charge properly
• Make sure that your battery is not completely discharged;Ifthe
battery is flat, it may take around 20 minutes to display the
battery charger indicator on the screen
• Make sure charging is carried out under normal conditions
(0°C (32°F) - +40°C (104°F))
• Make sure your battery is inserted. It must be inserted before
plugging in the charger
• Make sure you are using an Alcatel battery and charger in the
box
• When abroad,check that the electrical current is compatible
My cellphone will not connect to a network
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
SIM card error
• Make sure the SIM card has been correctly inserted
• Verify with your operator that your SIM card is 3V or 1.8V
compatible;the old 5V SIM cards cannot be used
• Make sure the chip on your SIM card is not damaged or
scratched
Unable to make outgoing calls
• Make sure you have dialled a valid number and press the
key
• For international calls,check the country and area codes
• Make sure your cellphone is connected to a network, and that
the network is not overloaded or unavailable
• Check your subscription status with your operator (credit,SIM
card valid, etc.)
• Make sure you have not barred outgoing calls
Unable to receive incoming calls
• Make sure your cellphone is switched on and connected to a
network (check for overloaded or unavailable network)
• Check your subscription status with your operator (credit,SIM
card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
The caller’s name doesnot appear when acall is received
• Check that you have subscribed to this service with your
operator
• Your caller has concealed his/her number
The sound quality of the calls is not optimal
• You can adjust the volume during a call by means of the key
• Check the network strength
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service
• Make sure this feature does not require anAlcatel accessory
or their children’s RF exposureby limiting the length ofcalls,or using "hands-
free" devices to keep cellphones away from the head and body. (fact sheet
n°193).Additional WHO information about electromagnetic fields and public
health are available on the following website: http://www.who.int/peh-emf.
Note:This equipment hasbeen tested and foundto comply with thelimits for
a Class B digitaldevice pursuant to part 15 ofthe FCC Rules.These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference to radio or television
reception,which can be determined by turning the equipment off and on,the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increasethe separationbetween the equipment and receiver.
- Connecttheequipmentintoanoutlet ona circuitdifferentfromthattowhich
thereceiveris connected.
- Consult the dealeror anexperiencedradio/TV technician for help.
Changes or modificationsnot expressly approved by the party responsiblefor
compliance could void the user’s authority tooperate the equipment.
For the receiver devices associated with the operation of a licensed radio
service (e.g.FM broadcast),theybear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the condition that thisdevice does not cause harmfulinterference.
For other devices,they bear thefollowing statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) thisdevice may notcause harmful interference
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Yourcellphone is equipped with a built-in antenna.For optimal operation,you
should avoid touching it ordegrading it.
As mobile devices offer a range of functions, they can be used in positions
other thanagainst yourear.In suchcircumstances thedevice willbe compliant
with the guidelineswhen used with headset or usbdata cable.If you areusing
another accessory ensure that whatever product is used is free of any metal
and that it positionsthe cellphone at least 1.5 cmawayfrom the body.
•LICENCES
Obigo® is a registered trademark of ObigoAB.
microSD Logo is a trademark.
eZiText™ and Zi™ are trademarks of Zi Corporation
and/or itsAffiliates.
I have already entered 3 incorrect PIN codes
• Contact your network operator to obtain the PUK code
(Personal Unblocking Key)
I am unable to download new files
• Check for free space
• Delete some files
• Check your subscription status with your operator
My cellphone is frozen,can’t power on
• Make sure your battery is not completelyused up ordamaged;
• Remove your battery, remove your SIM card then reinstall
them to power on again,if still does not work;
• Hold down # key and press Power on/off key for a while to
reset the cellphone.
All user cellphone data: contacts, photos, messages
and files will be lost permanently.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3
hours)
• After a partial charge, the battery level indicator may not be
exact.Wait for at least 20 minutes after removing the charger
to obtain an exact indication.
• Switch on the backlight upon request.
Telephone warranty ........
Yourcellphone is warranted againstany defect or malfunctioning
which may occur in conditions of normal use during the
warranty period of twelve (12) months
(1)
from the date of
purchase as shown on your original invoice.
Batteries
(2)
and accessories sold with your cellphone are also
warranted againstany defectwhich mayoccur during thefirst six
(6) months
(1)
from the date of purchase as shown on your
original invoice.
In case of any defect of your cellphone which prevents you from
normal use thereof, you must immediately inform your vendor
and present your cellphone with your proof of purchase.
If the defect is confirmed,your cellphone or part thereof will be
either replaced or repaired, as appropriate. Repaired cellphone
and accessories are entitled to a one (1) month warranty for the
same defect. Repair or replacement may be carried out using
reconditioned components offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes
any other costs.
11
Profiles.............
With this menu, you may personalize ringtones for different
e
vents and environments.
12
Services............
C
ontact your network operator to check service availability.
13
Latin input mode .....
To write messages,there are two writing methods:
-
Normal: this mode allows you to type a text by choosing a
letter or a sequence of characters associated with a key.
- Predictive with the eZimode:this mode speeds up the writing
of your text.
- key in edit mode
Short keypress:access the language list
Long keypress:enter zero
Safety and use ...................
We recommendthat you readthis chapter carefullybefore using your cellphone.
The manufacturer disclaims any liability for damage, which may result as a
consequence of improper use or use contrary to the instructions contained
herein.
•TRAFFIC SAFETY:
Given that studies show that using acellphone while driving a vehicle constitutes
a real risk, even when the hands-free kit is used (car kit, headset...),drivers are
requested to refrain from using their cellphone when the vehicle is not parked.
Check the laws and regulations on the use of wireless cellphones and their
accessories in the areas where you drive.Always obey them.The use of these
devices may be prohibited or restricted incertain areas.
When driving,donot use yourcellphone and headphone tolisten to music orto
the radio.Using a headphone can be dangerous and forbiddenin some areas.
Whenswitched on,yourcellphone emitselectromagneticwaves thatcaninterfere
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags.To
ensure that there is no problem:
- do not place your cellphone on top of the dashboard or within an airbag
deployment area,
- check withyourcar dealerorthe carmanufacturerto make sure thatthecar’s
electronic devices are shielded from cellphone RF energy.
•CONDITIONS OF USE:
You are advised to switch off the cellphone from time to time to optimize its
performance.
Switch the cellphone offbefore boarding anaircraft to avoid prosecution.
Switchthe cellphoneoffwhenyou arein healthcarefacilities,except indesignated
areas.As with many other types of equipment now in regular use,cellphones can
interfere with other electrical or electronic devices, or equipment using radio
frequency.
Switch thecellphone offwhen youare neargas orflammable liquids.Strictlyobey
all signs and instructions posted in a fuel depot,gas station,or chemical plant,or
in any potentially explosive atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm from any
medical device such as a pacemaker,a hearing aid or insulin pump. In particular
when using the cellphoneyou should hold it against the ear on theopposite side
to the device,if any.
To avoid hearing impairment, answer the call before holding your cellphone to
your ear.Also move the handsetaway from your earwhile using the "hands-free"
option because the amplifiedvolume might cause hearingdamage.
Do not let children use the cellphone and/or play with the cellphone and
accessories without supervision.
Whenreplacingthe coverplease notethatyourcellphone maycontain substances
that could create an allergic reaction.
15 16 17 18 19 20 21
22 23 24 25 26 27 28
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable cellphone battery in terms of
conversation time standby time, and total service life, will
depend on the conditions of use and network configuration.
Batteries being considered expendable supplies, the
specifications state that you should obtain optimal
performance for your cellphone during the first six months
after purchase and for approximately 200 more recharges.
General information ........
• Internet address:www.alcatelonetouch.com
• Hot Line Number:see "TCT Mobile Services" leaflet or go
to our Internet site.
On our Internet site, you will find our FAQ (Frequently Asked
Q
uestions) section.You can also contact us by e-mail to ask any
q
uestions you may have.
An electronic version of this user guide is available in English and
other languages according to availability on our server:
www.alcatelonetouch.com
Y
our cellphone is a transceiver that operates on GSM networks
with 850 and 1900 MHz bands.
Protection against theft
(1)
Yourcellphone is identified by an IMEI (cellphone serial number)
shown on the packaging label and in the product’s memory.We
recommend that you note the number the first time you use
your cellphone by entering * # 0 6 # and keep it in a safe place.
It may be requested by the police or your operator if your
cellphone is stolen. This number allows your cellphone to be
blocked preventing a third person from using it, even with a
different SIM card.
Disclaimer
There may be certain differences between the user manual
description and the cellphone’s operation, depending on the
software release of your cellphone or specificoperator services.
TCT Mobile shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
(1)
Contact your network operator to check service availability.
When I select a number from my directory, the number
is not dialled
• Make sure thatyou have correctly recorded thenumber in your
file
• Make sure that you have selected the country prefix when
calling a foreign country
I am unable to add contact in my directory
• Make sure that your SIM card directory is not full;delete some
files or save the files in the product directory (i.e. your
professional or personal directories)
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly
entered in "My numbers"
• Try later if the network is busy
I am unable to send and receive MMS
• Check your cellphone memory available as it might be full
• Contact your network operator to check service availability
and check MMS parameters
• Verify the servercenter number or your MMS profile with your
operator
• The server center may be saturated; try again later
The icon is displayed on my standby screen
• You have saved too many short messages on your SIM card;
delete some of them or archive them in the product memory
"No service" is displayed
• You are outside of the network coverage area
IP3377_306A_QG_Eng_USA_13_110415:303_QG_GB_09-02-09 2011-4-15 Jerry ˇ´˛ 14:48 Page 2