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Durin
g
a conver
s
ation
4
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4.3
Switching between two calls (Broker call)
During a call, to recover the correspondent on hold:
4.4
Transferring a call
After dialling the destination number, you can transfer the call directly without waiting
for your correspondent's reply by validating the 'Transfer' option.You can initiate the
transfer by using the icon or the 'Transfer' text.The transfer between two external
correspondents and the transfer by pressing the hang-up key depend on the system
configuration.
recover the correspondent
on hold
You can establish the identity of the waiting call without taking it by
using the navigate-left-right key. (navigate-left-right : )
recover the correspondent on hold
recover the correspondent on
hold
123
Paul
inconversation
Transfer
123
John
inconversation
Transfer
123
Paul
inconversation
Transfer
123
John
onhold
Retrieve?
123
John
inconversation
Transfer
dial the destination number
you are in conversation
with the destination
number
confirm the
'transfer' option
After dialling the number of the recipient, you can transfer your call
directly without waiting for your correspondent to answer by
selecting 'Transfer'. You can initiate the transfer by using the
'Transfer' icon or text. The transfer between two external
correspondents and the transfer action by the on-hook key depends
on the system configuration
123
0123456789
inconversation
Transfer
123
Number?
102
123
Paul
inconversation
Transfer