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Setting up and Accessing Voicemail
Set up a New Voice Mail Box
1. From your office phone, press the
envelope button. At the prompt,
enter “1000” (your temporary
password).
The system begins the new user
tutorial (“Hello, this voice message
system…”).
2. At the prompt, press 1. Enter your
new password (at least four digits, no
consecutive numbers, no repeated
numbers, and not your phone num-
ber). Then press #.
At the prompt, re-enter the password.
Then press # again.
3. Record your name. At the prompt,
press 1 and speak your first and last
name and then press #. You will hear
your recorded name. You can accept
or re-record it.
4. Record a personal greeting. Press 1
and record your greeting (this must
comply with your agency’s and the
District’s standard). Press # when you are
finished. The recording plays back. You can
accept or re-record your greeting.
After completing setup, the Main Menu of
your mailbox is displayed.
Access Voicemail Remotely
1. Call your 10 digit office telephone number.
2. When the greeting comes on press * (star)
and press * again.
3. At the prompt, enter your password.
Keys to Using Your DC-Net Phone
Always dial seven digits for network calls.
Always dial 9 before placing an out-of-
network call.
Always dial 9 1 before placing a long
distance call.
Where to Get Help
DC-Net Help Desk (202) 715-3733
DC-Net Customer Care (202) 715-3801
DC-Net E Fax (202) 715-3757
DC-Net Website http://dcnet.in.dc.gov
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