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Warranty Coverage
H2O Audio’s 1 year limited warranty covers defects in materials and/or workmanship of all
H2O Audio product 1 year from date of original purchase. This warranty does not apply to
any products which have been neglected, altered, abused, used for a purpose other than
the one for which they were manufactured, repaired by customer or any party without
H2O Audio’s written authorization, or used in any manner inconsistent with H2O Audio’s
instructions. Please refer to the care and maintenance instructions for more details.
Product Manuals are available for download on the H2O Audio website as well as
packaged with the product. Warranty claims involving personal property damage will be
put through a series of tests to determine if the product has been misused or improperly
cared for. Should a product be determined by H2O Audio to have manufacturing or
material defects which resulted in damage to personal property, H2O Audio, at its’ sole
discretion, will make reparation to the customer in the form of a repair or replacement of
equal value. No compensation for loss of data, ect. Products must be purchased from an
Authorized Dealer. The product warranty program will not be valid for product purchased
through an unauthorized source. For a directory of H2O Audio Authorized Dealers, please
visit the store locator section on the company website. If you have questions as to whether
or not a dealer is authorized, please call Customer Support. This warranty applies to
customers who properly fill out and complete the warranty registration with proof of
purchase within 30 days of purchase. Failure to complete the registration will void the
warranty. H2O Audio will, at its sole discretion and without charging the customer, repair
or replace any components that fail in normal use. The warranty is valid only for the
original owner who purchases the unit from an authorized dealer. (Transfers are not
qualified for warranty).
Contact Information
Customer Support is available Monday to Friday 9AM to 5PM PST.
h2oaudio.com
P. 800.708.6080 or 858.623.0339
F. 858.225.0815
E. support@h2oaudio.com
TO OBTAIN SERVICE: Please go to support section of our website or contact customer
support.
General Use Notice
READ THIS MANUAL CAREFULLY. IF YOU HAVE ANY QUESTIONS PLEASE CONTACT H2O
AUDIO CUSTOMER SUPPORT PRIOR TO USE.
IMPROPER USE OF THIS SYSTEM MAY CAUSE THE USER TO MAKE MISTAKES OR
DECISIONS THAT MAY LEAD TO SERIOUS INJURY OR DEATH.
IMPORTANT WARNING AND DISCLOSURE:
THOSE USERS THAT ELECT TO UTILIZE THIS SYSTEM AT, OR NEAR, THE WATER'S
SURFACE, MUST MAINTAIN SAFETY AWARENESS OF MOVING WATER CRAFTS.
IT CAN BE POTENTIALLY DANGEROUS TO PLAY YOUR HEADPHONES WHILE ENGAGING
IN ACTIVITIES THAT REQUIRE YOUR FULL ATTENTION. YOU SHOULD EXERCISE EXTREME
CAUTION OR DISCONTINUE USE IN POTENTIALLY HAZARDOUS SITUATIONS. DO NOT
USE THE HEADPHONES WHILE DRIVING, CYCLING, OR OPERATING ANY MOTORIZED
VEHICLE. IT MAY CREATE A TRAFFIC HAZARD AND IS ILLEGAL IN SOME AREAS.
ALWAYS MAKE SURE TO HAVE THE AUDIO PLAYER VOLUME TURNED TO ZERO AND
THE SPEAKERS AWAY FROM THE EARS WHEN TURNING ON THE H2O AUDIO UNIT. IF
THE VOLUME LEVEL IS NOT ZERO WHEN THE AUDIO IS TURNED ON, IT MAY CAUSE
EAR INJURY DUE TO A SUDDEN BURST OF VOLUME. THE VOLUME SHOULD BE
SLOWLY INCREASED WITH AN AUDIO FILE PLAYING TO SET THE SPEAKER VOLUME TO
COMFORTABLE OUTPUT LEVELS PRIOR TO POSITIONING THE SPEAKERS NEXT TO THE
EARS.
AVOID USING HEADPHONES AT HIGH VOLUME. HEARING EXPERTS ADVISE AGAINST
CONTINUOUSLY LOUD AND EXTENDED PLAY. IF YOU EXPERIENCE RINGING IN YOUR
EARS, REDUCE VOLUME OR DISCONTINUE USE.
WARNING: CONTAINS SMALL PARTS WHICH MAY BE A CHOKING HAZARD. NOT
SUITABLE FOR CHILDREN UNDER AGE 3.
WARNING: THIS PRODUCT CONTAINS MAGNETIC MATERIAL.
FAQ’s
My new H2O Audio Interval Waterproof Headphone System sounds
distorted right out of the box. What should I do?
The waterproof headphones feature sealed, watertight speaker
chambers. During initial use, the headphones may sound distorted or
operate at very low audio levels due to a vacuum formed in the speaker
chamber during air travel or shipment. Volume and sound quality will
return to normal once the pressure equalizes. Playing the headphones
at 90% volume for 30min typically solves this problem. If the problem
still occurs, wait 24 hours and test again as the headphones will usually
equalize within a short period of time.
1.
The sound is intermittent from my headphones. How can I fix or replace
them?
Ensure the audio jack inside of the shuffle case is plugged into the
shuffle completely. If the problem still continues please visit
www.h2oaudio.com or contact customer service for further instructions
on how to receive a replacement.
2.
What happens if the headphones fall out of my ears while in the water?
The Interval Waterproof Headphone System is 100% waterproof and
can be exposed / submerged in water for unlimited time periods. How-
ever, if the headphones come out of your ears and fall into the water,
simply shake or blow off any surface water that may remain in the
earplug. This will help ensure the best sound experience.
3.
NOTE: For more FAQ’s please visit www.h2oaudio.com/faq.php
The Interval Waterproof Headphone System features ergonomic earplugs designed to
isolate sound and provide a watertight seal. The headphones are packaged with medium
earplugs installed. Extra small, small, large and extra large earplugs are also included.
The earplugs should be pushed into your ear canals far enough to establish a secure fit but
not so far that they become uncomfortable. Some users may find it perferable to use
different size earplugs for each ear.
For optimal performance, the earplugs need to completely seal with the walls of your ear
canals. Modifying the earplug size and its angle of insertion are important steps in creating
a watertight seal.
Larger size earplugs may be preferable during active and / or in water use as they may offer
more contact wth the ear and may improve the watertight seal.
A watertight seal is best achieved when the earplugs are inserted into your ears when dry.
If your ear canals are wet, you may find larger earplugs provide a better seal.
We encourage users to experiment with different earplug sizes until they find the
combination that works best for them.
Using Your Headphone System
Wearing Your Headphone System
Attach Interval Headphone
system to goggle straps
using clip on back of case.
Position case on the back
of head.
Headphone cable can hang
below or over the ear and
may be tucked under a
swim cap.
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