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Troubleshooting
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Troubleshooting
This section lists some problems that you might encounter while using
your phone. Some problems require that you call your service provider,
but most of problems you encounter are easy to correct yourself
Symptom Possible causes Possible Corrective measures
No connection
to the network
Signal is weak or
you’re outside of the
carrier network.
Move to a window or open space.
Check service provider coverage map.
Codes do not
match
When you want to
change a security
code you have to
confirm the new code
by entering it again.
The two codes that
you have entered do
not match.
Contact your Service Provider.
Function
cannot be set
Not supported by
Service Provider or
registration required.
Contact your Service Provider.
Calls not
available
Dialing error or
service limitations.
Check the number dialed and check
the reception. Contact your service
provider.