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Symptom Possible causes Possible corrective actions
Phone cannot be
switched on.
On/Off key pressed
too briefly.
Battery is not
charged.
Battery contacts
are dirty.
Press On/Off key for at least two
seconds.
Charge battery. Check charging
indicator in the display.
Clean the battery contacts.
Charging error.
Battery totally
empty.
Contact problem.
No power from
outlet.
Charger defective.
Wrong charger.
Battery defective.
Charge battery.
Check power supply and
connection to the phone.
Check the battery contacts,
clean them if necessary.
Plug in to a different socket or
check voltage.
Test with another charger.
Only use original LG
accessories.
Replace battery.
Network
connection
is lost.
Signal too weak.
Reconnection to another
service provider if network
mode is automatic.
Number not
permitted.
The Fixed Dial
Number function
is on.
Check the Settings menu and
turn the function off.