Hold
To place a call on Hold:
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To retrieve a call from Hold:
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Call Transfer
To Transfer an active call:
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To cancel a Transfer before the third party has been connected:
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Conference Calls
To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:
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To leave a Conference:
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Swap
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To use the Swap feature to alternate between calls:
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