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card provider based on currency conversion rates used and/or additional fees assessed. Nokia assumes no responsibility
for the payment of bank or any other third party service fees or charges.
11. Cancellations and Refunds
You agree to the electronic delivery of Content being initiated concurrently with the placement of your Order. You will not
be able to cancel your Order once it has been processed. The nature of the Content is such that it cannot be returned.
In the event that after your Order you discover and promptly inform Nokia within 48 hours that (a) the Content you have
ordered is faulty; (b) the Content Nokia delivers to you does not match the description of the Content you ordered via the
Service; or (c) technical problems delayed or prevented delivery of your Content or accidental multiple orders caused by
such technical problems, your sole and exclusive remedy with respect to such Content will be either replacement of such
Content, or refund of the price paid for such Content, as determined solely by Nokia. Otherwise, no refunds are available.
If you encounter any of the above issues, please contact Nokia Customer Support.
Please note that Nokia may not be able to process your customer support request if you are unable to provide your
transaction ID, which is provided to you by Nokia following your Order from the Service. Nokia may only process refunds
for Content where the total price is above the monetary limit stipulated in applicable local legislation.
12. Feedback to Nokia
By submitting any ideas, feedback and/or proposals ("Feedback") to Nokia through the Service or other means, you
acknowledge and agree that: (1) Nokia may have similar development ideas to the Feedback; (2) your Feedback does not
contain confidential or proprietary information of you or any third party; (3) Nokia is not under any obligation of
confidentiality with respect to the Feedback; (4) Nokia may freely use, distribute, exploit and further develop and modify
Feedback for any purpose; and (5) you are not entitled to any compensation of any kind from Nokia.
13. Social Activities and Location Sharing
You may use features in the Service to share your location, status, content, Materials or personal information or to interact
with other users, sites and services. By using these features you agree that Nokia may use and provide that information to
other services and persons with whom you choose to interact or share this information. Users of these services and persons,
such as your contacts, may see your location, status and/or personal information. In using these features you agree not to
share information, Content or Material or to link to any service or site that: (a) contains content or other material that is
illegal or inappropriate; or (b) exploits intellectual property rights without authorization or encourages users to piracy. Any
interaction does not involve Nokia and is solely between you and the other user(s).
14. Availability and Technical Requirements
The availability of Content and the Service may vary and is subject to Nokia’s sole discretion. Nokia expressly disclaims any
representation or warranty that any particular Content or Service will be available. The Service may not be available in all
countries and may be provided only in selected languages. The Service, operations and some features may also be
dependent on the network, compatibility of the devices used and the content formats supported.
To access the Service, you may need to download a specific piece of software developed by Nokia or by another party.
Nokia may, in its sole discretion, change, correct or discontinue the Service in whole or in part. The Service may not be
available during maintenance breaks and other times. To ensure you have the latest Nokia device software and applications,
your device may automatically check for the availability of software updates from Nokia. If any are detected you will be
prompted to approve the installation. You may disable automatic checking for updates through settings in your device. You
may also install software through available software update channels. If Nokia considers a Software update to be important
or critical you may not continue using the previous version of the Software. Nokia may prevent your use of the previous
version of the Software or Service until you install the update.
44 Product and safety information