Nokia 311 Cell Phone User Manual


 
11. Cancellations and Refunds
You agree to the electronic delivery of
Content being initiated concurrently
with the placement of your Order. You
will not be able to cancel your Order
once it has been processed. The
nature of the Content is such that it
cannot be returned.
In the event that after your Order you
discover and promptly inform Nokia
within 48 hours that (a) the Content
you have ordered is faulty; (b) the
Content Nokia delivers to you does
not match the description of the
Content you ordered via the Service;
or (c) technical problems delayed or
prevented delivery of your Content or
accidental multiple orders caused by
such technical problems, your sole
and exclusive remedy with respect to
such Content will be either
replacement of such Content, or
refund of the price paid for such
Content, as determined solely by
Nokia. Otherwise, no refunds are
available. If you encounter any of the
above issues, please contact Nokia
Customer Support.
Please note that Nokia may not be
able to process your customer
support request if you are unable to
provide your transaction ID, which is
provided to you by Nokia following
your Order from the Service. Nokia
may only process refunds for Content
where the total price is above the
monetary limit stipulated in applicable
local legislation.
12. Feedback to Nokia
By submitting any ideas, feedback
and/or proposals ("Feedback") to
Nokia through the Service or other
means, you acknowledge and agree
that: (1) Nokia may have similar
development ideas to the Feedback;
(2) your Feedback does not contain
confidential or proprietary
information of you or any third party;
(3) Nokia is not under any obligation of
confidentiality with respect to the
Feedback; (4) Nokia may freely use,
distribute, exploit and further develop
and modify Feedback for any purpose;
and (5) you are not entitled to any
compensation of any kind from Nokia.
13. Social Activities and Location
Sharing
You may use features in the Service to
share your location, status, content,
Materials or personal information or
to interact with other users, sites and
services. By using these features you
agree that Nokia may use and provide
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