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Troubleshooting
54
© Nokia Corporation 2004. All rights reserved.
Network
The radio card seems to be working, but the network connection does not work.
Run the fault diagnosis tests on the Tools page. If all tests are passed successfully,
make sure that the network settings are correct. Ask your system administrator
for advice.
In Windows 98/Me, Network Neighborhood does not show my computer name at all. Other
computers cannot see my computer name in Network Neighborhood either.
Open the Network dialog box (click Start, Settings, Control Panel, Network) and
click the File and Print Sharing button. Make sure that the I want to be able to
give others access to my files check box is selected. Other users should now be
able to see your computer in Network Neighborhood. If you share folders on your
computer, other users can see them too.
I cannot access the Internet.
When using a WLAN connection type, check that you use a routing protocol such
as TCP/IP.
Make sure that the proxy settings in the Web browser are correct.
Also make sure that there is a connection from your network to the Internet.
Resources
The radio card does not work and this is probably caused by another installed device.
Check that the radio card is not trying to use an I/O, IRQ, or memory address used
by another device in your computer. To check the status of resources in Windows
98/Me, click Start - Settings - Control Panel - System - Device Manager -
Network Adapters. If there is a conflict, a yellow symbol is shown in front of the
name of the device.
Hardware
I am not sure if the radio card is working.
Check in the Monitor window that the radio card is working. You can also check
the Status page for the status of the connection.
There are no resource conflicts, but the radio card still does not work.
Check that the operating environment does not cause damage or interference to
the radio card. Detailed information on the operating environment can be found in
the chapter “About data transmission” on page 8.